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    receiving sky on windows live mail [windows 7 ]

    This is a discussion on receiving sky on windows live mail [windows 7 ] within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi guys .This is my first post,so here goes! I have two E-mail accounts,one with sky,and one with GMX.I liked ...

    1. #1
      mr-jc's Avatar
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      receiving sky on windows live mail [windows 7 ]

      Hi guys .This is my first post,so here goes!
      I have two E-mail accounts,one with sky,and one with GMX.I liked the look
      of windows live mail and set it up.I have tried everthing I can think of but while
      I can access GMX, I have no luck with sky. GMX on the other hand receives sky ok
      I know you will probably say stick to GMX, but it bugs me .
      hope you can help
      mr-jc


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    3. #2
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      Re: receiving sky on windows live mail [windows 7 ]

      What settings are you using and what user name are you putting in? You need to use your full sky email address as the user name for window live mail/ outlook etc.
      Do you get any errors on screen and have you gone to your sky inbox, gone into mail settings and turned on POP access?

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      Re: receiving sky on windows live mail [windows 7 ]

      I use both Sky and GMX without a problem but I did have to set POP up for my Sky account as PaulSky says.

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      Re: receiving sky on windows live mail [windows 7 ]

      Hi guys. well,ive tried setting everthing up again but no joy. im sure im doing something
      wrong,but i dont know what

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      Re: receiving sky on windows live mail [windows 7 ]

      Because you are retrieving your email with both GMX and live mail you have the scenario of "multiple pop clients".

      Change the username in live mail from 'username@sky.com' to 'recent:username@sky.com' and it should work.

      Alternately use IMAP instead of POP.

      See Here for Gmail's instructions on it.

    7. #6
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      Re: receiving sky on windows live mail [windows 7 ]

      You could try Thunderbird. Its an excellent client that makes adding accounts dead simple. I got my Sky, Gmail, fasthost and 2 yahoo running on it fine.
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      Re: receiving sky on windows live mail [windows 7 ]

      Well Kinchy,i took your advice and tried Thunderbird. I typed in my addresses and i get
      absolutely nothing.I know im a silver surfer,but this is making me feel very inadequate.
      I think Ill just stick with GMX, even if it does look boring .
      thank you to you all for all your help.
      I remain open to suggestions

    9. #8
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      Re: receiving sky on windows live mail [windows 7 ]

      Hi all...
      I too am having trouble getting windows live , thunderbird and outlook 2007
      to work with my sky mail account ?? and none of them will
      Ive spent hours trying to find out how to get it to work
      even calling sky to ask and they have said with the settings im inputting
      it should work..!! but nothing will
      Im getting really wound up by this and if I cant get this sorted then Im going
      back to my old ISP were I know it works

      the settings ive tried are :
      user : user@sky.com
      password: *********
      imap.tools.sky.com port 993 SSL
      smtp.tools.sky.com port 465 SSL
      even checked all authurised things I need to check
      and Ive also tried using POP3 settings just in case... nothing...
      Ive checked enable POP and IMAP in skymail tools.
      when the account is setup
      and I try to logon using my sky account
      the logon window pops up with my user name and password so
      I click it....and it just keeps coming back as if its wrong... but the same 1 works
      on sky.com mail ??
      anybody got the answer ?? coz Im all out of them
      cheers guys

    10. #9
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      Re: receiving sky on windows live mail [windows 7 ]

      www.sky.com/unlock

      Close down any e-mail client you're using completely and follow the link above. Unlock the captcha successfully and try to send/receive again. If you're still having issues, definitely check that both the username and e-mail address listed in the settings within the client are the full e-mail address.

      If still no joy, then call up sky and get them to sync your username via g-mail sync tool and that should do it.

    11. #10
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      Re: receiving sky on windows live mail [windows 7 ]

      what login is this ? forum or skymail ?

     

     
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