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    Sky Email & Mobile Phone Settings

    This is a discussion on Sky Email & Mobile Phone Settings within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; My wife has a Tocco Lite and for weeks I have been trying to get it to download her emails. ...

    1. #1
      bwfc0907's Avatar
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      Sky Email & Mobile Phone Settings

      My wife has a Tocco Lite and for weeks I have been trying to get it to download her emails. I have an iphone and have managed it no problem.
      I'm convinced I've inputted the correct settings but keep getting the reply "no response" when I try to download her emails.
      Her Sky email uses IMAP, do I need to change this to POP3.
      This is driving me insane. Any support is gladly appreciated.


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    3. #2
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      Re: Sky Email & Mobile Phone Settings

      chances are the phone is setting up automatically as POP so I'd check that first...
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      Re: Sky Email & Mobile Phone Settings

      Have tried both POP & IMAP and get the message "No Response".
      Please help.

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      Re: Sky Email & Mobile Phone Settings

      what other settings you got? without knowing them it'll be a lot of trial and error...
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      Re: Sky Email & Mobile Phone Settings

      I used IMAP 993 & 465 with SSL for both. Also used full email adddress as name & relevant password. Used imap.tools.sky.com & smtp.tools.sky.com. For POP used the same except 995 & pop.tools.sky.com. Have allowed emails to remain on server & download just headers of 500.
      On the Sky end I have enabled both IMAP & POP at My Sky.

      Can u think of anything I need to let you know?

    7. #6
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      Re: Sky Email & Mobile Phone Settings

      that's all you need, bar not putting the password in correctly in terms of case...I've got my Sky email and a Google one both working fine on my new HTC phone...and in terms of my Google account it auto-setup my server settings...
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      Re: Sky Email & Mobile Phone Settings

      I'm running fine on my iPhone, don't understand the problem. Any suggestions please?

    9. #8
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      Re: Sky Email & Mobile Phone Settings

      Did you ever manage to sort out the email on the Tocco Lite as i'm having the same problems!

     

     

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