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    Iphone and Sky Email

    This is a discussion on Iphone and Sky Email within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, This has been annoying me for ages... I have followed the step by step guide on here to setup ...

    1. #1
      DD2510's Avatar
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      Iphone and Sky Email

      Hi,

      This has been annoying me for ages... I have followed the step by step guide on here to setup the email along with the servers but it still doesnt work... I keep getting an error message saying the username or password for D###y@sky.com is invalid... I know its correct as i can login with the same details via the email portal on sky.com. I also get an error message about ipmap.tools.sky.com cannot be configured..

      Any ideas please?

      Cheers

      DD


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    3. #2
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      Re: Iphone and Sky Email

      ++ speedyrite ... powered by NOW Broadband from June 2018 ++
      (previously powered by Sky Broadband from July 2007)

    4. #3
      DD2510's Avatar
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      Re: Iphone and Sky Email

      yep thats the one i used.. still get the error messages... its when i go into the inbox and refresh they pop up.

      Just a daft question but will it only work if its connected via WiFi?

    5. #4
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      Re: Iphone and Sky Email

      No, mine works everywhere and on the phone network.

    6. #5
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      Re: Iphone and Sky Email

      I think there is an error in the posted turorial!
      It is a pop server, not an IMAP server!

      The Host Name is pop.tools.sky.com and SMTP is smtp.tools.sky.com and Advanced is Server Port 995!
      Geoff, York.
      Can't call me a Luddite now!


    7. #6
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      Re: Iphone and Sky Email

      Sky/Google tend to assume people want to use IMAP as opposed to POP so you can get your email on multiple devices...which is a fair assumption - I'd hate to get the call of someone getting emails on their phone and not on their PC and not grasping the idea of POP/IMAP...
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    8. #7
      Ned Ludd's Avatar
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      Re: Iphone and Sky Email

      All you have to do is set the iPhone not to delete off the server!
      Geoff, York.
      Can't call me a Luddite now!


    9. #8
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      Re: Iphone and Sky Email

      Quote Originally Posted by Ned Ludd View Post
      I think there is an error in the posted turorial!
      It is a pop server, not an IMAP server!

      The Host Name is pop.tools.sky.com and SMTP is smtp.tools.sky.com and Advanced is Server Port 995!
      Changed the settings and still get the error message.. will just stick with the yahoo one as that works..

    10. #9
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      Re: Iphone and Sky Email

      Ok!
      Geoff, York.
      Can't call me a Luddite now!


    11. #10
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      Re: Iphone and Sky Email

      Im having a similar nightmare with my iphone and sky mail account. All worked very well for 18 months and now I've suddenly stopped receiving emails on phone. I get them on pc and configurations on phone seem fine. Anyone else having similar problems?

     

     
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