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    Logging In Issues Anyone?

    This is a discussion on Logging In Issues Anyone? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Anyone lnow of any issues on logging in to Sky accounts currently. Email via outlook failed....always a good sign its ...

    1. #1
      geordieman54's Avatar
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      Logging In Issues Anyone?

      Anyone lnow of any issues on logging in to Sky accounts currently.

      Email via outlook failed....always a good sign its goosed...but also unable to log in to the Sky Account.....not recognised.

      Doesn't it always happen just as you need an urgent e-mail!


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    3. #2
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      Re: Logging In Issues Anyone?

      Yip same here bud

    4. #3
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      Re: Logging In Issues Anyone?

      Strange.....just tried Missus's email again through outlook..it works! Can also sign on through Sky!


      Frustrating init

    5. #4
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      Re: Logging In Issues Anyone?

      can't log in at all, been trying since last nite

    6. #5
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      Re: Logging In Issues Anyone?

      I've just been on the phone to sky for 45 mins. Can't get Apple mail to download any emails. Error message says the pop server doesn't recognise my username/password. Sky guy said it's nothing their end and I am to contact Apple! Great way to fob me off.

      Just downloaded Thunderbird. Exactly the same error message with that client. I suppose their answer will be to contact Mozilla!

      I can log in via a web broswer but hate doing that. Does this happen often with Sky? I've only just singed up.

      edit...phoned sky again, can't get into email via Outlook, Thunderbird or on my Apple MAC. Sky tech guy checked all my settings about 3 times, he logged a call for someone to look at my account.
      Last edited by alexanderd79; 30-10-09 at 09:06 PM.

    7. #6
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      Re: Logging In Issues Anyone?

      Having the same problem. Can't download email on either mac or iPod touch.
      Also can't log in to web mail

    8. #7
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      Re: Logging In Issues Anyone?

      Its now the 1st of November and still no luck, anyone know of any server upgrades / moves etc that could be affecting this.

      Past experience of phoning Sky is that its a waste of time as one of the responders here has discovered!

    9. #8
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      Re: Logging In Issues Anyone?

      Same problems here on iphone ond outlook.

    10. #9
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      Re: Logging In Issues Anyone?

      same problems here, rejects username or password, when I try to reset password the question it asks an answer for is one I would not use. Don't know if its good news that other people are having the same problem.

    11. #10
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      Re: Logging In Issues Anyone?

      i had same trouble, couldnt use outlook but i could sign in on sky.com...
      i then went to sky.com/unlock and entered my details, it then worked on outlook .
      give it a try u never know it might work for u.

     

     
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