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    Configure transfer of email from a Mr Site website

    This is a discussion on Configure transfer of email from a Mr Site website within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Please can someone help me configure my Windows Mail account & My Sky to transfer all incoming mail arriving at ...

    1. #1
      quinky's Avatar
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      Configure transfer of email from a Mr Site website

      Please can someone help me configure my Windows Mail account & My Sky to transfer all incoming mail arriving at my Mr Site website.

      I've followed all tutorials I can find but still get error messages.

      All help appreciated

      Simon


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    3. #2
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      Re: Configure transfer of email from a Mr Site website

      I think we would need more details on what you are trying to achieve before making any suggestions.
      The error messages may be useful in deciphering the problem.

    4. #3
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      Re: Configure transfer of email from a Mr Site website

      Ta for offer of help.

      In short - I've set up a new email acc through W mail via Add new account. POP with pop.tools.sky.com in incoming server & port 995 & smtp.tool.sky.com in outgoing server & port 465. Ticked both 'This server requires a secure connection'. The Log on is set to 'clear text authentication' - not sure if this is correct. Log in ID shows 'mail' - again not sure if this is OK. Click finish & the account is set up.

      Then I go into My Sky - Manage settings - Add a mail account you own & enter email address - (by the way the email address of this new account has hyphens in it - I assume this is also OK). Click next & leave 'mail' as username & add same password I use to access My Sky. I change port to 995 & tick Always use a secure connection.

      However when I click 'add account' I get error mess saying there was a problem connectiong to mail.mywebsite.co.uk.

      Appreciate your help

      Simon

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      Re: Configure transfer of email from a Mr Site website

      Looks like an issue with the login info for your mr site more than anything. How do you normally access your email from that site?
      You may be better off asking on their own support site,
      Mr Site - Make a website - website builder - Create a website
      as long as you can access your sky email via POP then you should have no issues once you sort out the Mr Site situation. Is there a way of forwarding email from the site server as that would be easier than trying to sort out the access from the sky/ gmail end.
      Why not follow the tutorial here to set up live mail (near enough the same as outlook express)
      YouTube - Mr Site Tutorial 1 - Configuring Outlook Express
      If you follow the outlook tutorial and post back with the full error we may be able to help, no point forwarding or accessing via sky mail if you can direct POP it.

    6. #5
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      Re: Configure transfer of email from a Mr Site website

      All you need do really is set up another account in Windows Mail to access your MrSite mail. There is no need to get it sent to your Sky Mail account. You would need the Incoming server name, (mail.mywebsite.co.uk?) If you wanted to send mail via this account you would have to get yourself a SkyUser SMTP account. You can use the Sky Outgoing server but your emails would be shown as coming from Sky, not your website. To get an account see this thread-
      http://www.skyuser.co.uk/forum/skyus...p-account.html

      There will by instructions in your Web Mail account with MrSite for accessing the account with Pop or Imap.

      TomD


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      Re: Configure transfer of email from a Mr Site website

      Thanks guys -have resolved the issue - had incoming server input wrong

     

     

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