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Outlook sending not receiving
This is a discussion on Outlook sending not receiving within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, apologies my first post here and I am asking for help. Is it just me or is sky email ...
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About LinkBacks- 28-07-09, 10:16 PM #1
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Outlook sending not receiving
Hi, apologies my first post here and I am asking for help.
Is it just me or is sky email not working.
I am using Vista Windows Mail and can only receive emails, but sending is not working, I am getting this error message.
The connection to the server has failed. Subject 'Re: website', Account: 'pop.tools.sky.com', Server: 'smtp.googlemail.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E
I have not changed anything so am at a loss as to what is making it go wrong.
Can anyone help at all please?Last edited by floart; 28-07-09 at 10:18 PM. Reason: error
Advertisement- 28-07-09, 10:28 PM #2
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Re: Outlook sending not receiving
try using the Sky servers...all working fine here...
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- 29-07-09, 02:56 AM #3
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Re: Outlook sending not receiving
My OE is receiving and not sending -- and I have the same error message as you floart - except I am using smtp.googlemail.com AND pop.googlemail.com
It seems to be back now at 3.05 am.
J
- 29-07-09, 07:23 AM #4
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Re: Outlook sending not receiving
Last night I noticed that I can receive email but can't send email.
The problem is still occurring this morning.
- 29-07-09, 07:27 AM #5
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Re: Outlook sending not receiving
Just checked again and mine is working OK.
Originally Posted by GillyB 
J
- 29-07-09, 07:41 AM #6
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Re: Outlook sending not receiving
Just re-checked/tested sending an email (Outlook) and it's still not working. I guess I gotta call SKY, god help me!!!!!
- 29-07-09, 07:49 AM #7
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Re: Outlook sending not receiving
Is there not a Sky system status report somewhere on this forum?
J
- 29-07-09, 09:15 AM #8
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Re: Outlook sending not receiving
I have same proble right now (09:15) - not sending either Sky or gmail via outlook. no problem via web though.
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- 29-07-09, 09:45 AM #9
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Re: Outlook sending not receiving
I don't know if it's just a coincidence, but it's working again after I did the following: I checked my email settings in Outlook. everything looked OK except I noticed that in the server settings I had pop.googlemail.com and smtp.googlemail.com . (presumably because that is what the instruction said at some tome in the past) I changed "googlemail" to "gmail" and everything is now OK.
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- 29-07-09, 11:51 AM #10
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Re: Outlook sending not receiving
I'm not able to send email either from my OE I get a error message
Has someone at Sky dropped a spanner in the works again ?The error that the other server returned was: 550 550-Verification failed for <xxx@sky.com>
550-The mail server could not deliver mail to xxxx@sky.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
550 Sender verify failed (state 14).
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