Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 14 of 14

    Outlook sending not receiving

    This is a discussion on Outlook sending not receiving within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, I have same problem here. I don't use sky account but from outlook I am only receiving emails and ...

    1. #11
      CYMRAES's Avatar
      CYMRAES is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Feb 2007
      Posts
      124
      Thanks
      7
      Thanked 0 Times in 0 Posts

      Re: Outlook sending not receiving

      Hi, I have same problem here. I don't use sky account but from outlook I am only receiving emails and cannot send! I checked all my settings which are fine I also went onto website to my webmail account and am able to send from there so it isn't a problem with my set up.

      Has anyone got any ideas?


    2. Advertisement
    3. #12
      jennifer's Avatar
      jennifer is offline Sky User Member
      Exchange: LocksH
      Broadband ISP: O2
      Router: Non Sky Router
      Sky TV: Foxsat HDR
      Join Date
      Sep 2006
      Posts
      181
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Outlook sending not receiving

      Since leaving Sky BB on 4th August, my Sky email has worked perfectly - as well as my new O2 mail!!!

      J

    4. #13
      Mr Spouse's Avatar
      Mr Spouse is offline Sky User Member
      Exchange: Somewhere
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504
      Sky TV: Sky+ HD
      Join Date
      Jun 2009
      Posts
      314
      Thanks
      0
      Thanked 2 Times in 2 Posts

      Re: Outlook sending not receiving

      Quote Originally Posted by CYMRAES View Post
      Hi, I have same problem here. I don't use sky account but from outlook I am only receiving emails and cannot send! I checked all my settings which are fine I also went onto website to my webmail account and am able to send from there so it isn't a problem with my set up.

      Has anyone got any ideas?
      What is the exact error message? Being able to send from webmail only proves that you know your username and password! There are, unfortunately, many other places where Google's SMTP can fail. Some examples:

      Have you tried both SSL (port 465) and TLS (port 587)? Is the SPA box UNchecked? Have you included @sky.com with your username? Have you specified smtp.tools.sky.com as the SMTP server?

    5. #14
      CYMRAES's Avatar
      CYMRAES is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Feb 2007
      Posts
      124
      Thanks
      7
      Thanked 0 Times in 0 Posts

      Re: Outlook sending not receiving

      Quote Originally Posted by Mr Spouse View Post
      What is the exact error message? Being able to send from webmail only proves that you know your username and password! There are, unfortunately, many other places where Google's SMTP can fail. Some examples:

      Have you tried both SSL (port 465) and TLS (port 587)? Is the SPA box UNchecked? Have you included @sky.com with your username? Have you specified smtp.tools.sky.com as the SMTP server?
      THank you for your reply. I do not use a sky email account. I have only had problems since recieving a router from sky as my old one broke. I have only had problems with the new sagem router. It took 3 days for me to get any internet as the router wasn't displaying in my network at all. It worked for 3 weeks and then had same problem again! I've only just got it working again!!

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION