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    Reset password email possibly fake?

    This is a discussion on Reset password email possibly fake? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I got an email from Sky that appeared to be from Sky but when i opened it there were no ...

    1. #1
      Trebor901's Avatar
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      Reset password email possibly fake?

      I got an email from Sky that appeared to be from Sky but when i opened it there were no pictures like in a normal password reset for Sky and also the fact that i hadnt requested a password reset.

      Its from one of my email addresses i dont use and in the email there was an indented box containing a link in html format so like this <a href=example>

      Just wondering whether it is fake or someone is actually being a fool and trying to get into my email account.


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    3. #2
      Alan b's Avatar
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      Re: Reset password email possibly fake?

      It could be a spam email. What was the said mail about ?

    4. #3
      Trebor901's Avatar
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      Re: Reset password email possibly fake?

      it was about resetting the password for one of my accounts

      It just said "To Reset Your Password Click the link below"

    5. #4
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      Re: Reset password email possibly fake?

      Almost certainly spam then!
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    6. #5
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      Re: Reset password email possibly fake?

      IF you've clicked on the link online to reset your password and it went to your contact email address setup on your MySky profile then it's a legitimate email...
      -------------------------------------------



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    7. #6
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      Re: Reset password email possibly fake?

      Don't click the link, go directly to your MySky page and check if you can log in with your password. Clicking a link on such an email can alert the sender to the fact that your account is live, in fact just opening the email could do it. Never open a suspect email without first checking the headers.

      TomD


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    8. #7
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      Re: Reset password email possibly fake?

      I've just received an email titled 'Your Sky iD password' it sounds like Trebor901's email (blank with an attachment informing me my password will run out in 3 hours???? and to click on a link) I was immediately suspicious with it being blank. My Sky password is still working OK. I suggest anyone receiving this mail should check their password still works and if not contact Sky directly!
      Kidd

    9. #8
      Kidd's Avatar
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      Re: Reset password email possibly fake?

      Just received another one!
      Kidd

     

     

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