Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 2 of 2

    Please help with set up of My Sky Account

    This is a discussion on Please help with set up of My Sky Account within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi all Could someone please help me with a problem i am having with my sky account online. I have ...

    1. #1
      carl29's Avatar
      carl29 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Mid
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      May 2009
      Posts
      9
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Please help with set up of My Sky Account

      Hi all

      Could someone please help me with a problem i am having with my sky account online.

      I have an email account as a secondary user on my dad's account as he is the primary user and bill payer.

      I now have sky in my flat and would like to upgrade my account to a primary user so i can view bills etc as i cant as a secondary user.

      The problem i have been having is when i try to sign up for my own account it wont accept my email address that i set up with my dad's account.

      I removed myself as an additional user on my dad's account thinking this might sort it but it still wont let me saying this account is still in use . So i'm not sure if i have an email at all now !

      I am not sure what to add as this is the only email address i have ?

      Could someone please help as i really dont want to phone sky with this query. Sorry if this is in the wrong section as i couldnt find anywhere else to post

      Cheers all


    2. Advertisement
    3. #2
      joss's Avatar
      joss is offline Sky User Member
      Exchange: Adwick-le-Street
      Broadband ISP: sky max
      Router: Sagem F@ST 2504
      Sky TV: Sky+HDmultiroom
      Join Date
      May 2009
      Location
      South Yorkshire
      Posts
      621
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Please help with set up of My Sky Account

      Pick up the phone and ring sky to sort out, as meekcats say simplski!

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION