Sky Email and Outlook 2007

[sharonann]

Hoping somebody can help. I cannot set up Email with Outllook 2007. I have tried what I think is everything.
Enabled POP3
Changed all the necessary including making sure user name has @sky.com after
Tried changing my password to see if it helps
Everything is set it keeps asking me for a password which i put in its definatley correct but the box keeps coming up. Its driving me mad.

[IWasNotTheEnemy]

well, as im here with 4 Sky emails accounts running in Office 2007 it definitely works!!!

you've changed the ports corretly i assume?

[sharonann]

yes 995 and 465 and selected SSL
Checked the box my outgoing server requires authentication use the same setting as my incoming mail server

[pauldarkside]

yes 995 and 465 and selected SSL
Checked the box my outgoing server requires authentication use the same setting as my incoming mail server

A) Ensure that you've selected SSL for both both incoming and outgoing connections.
B) The logon information (username) needs to have the @sky.com bit - I've been caught out with that before, easily done and easily fixed

[IWasNotTheEnemy]

don't have to chose encryption with outlook 2007, just the outgoing...

and the OPs first post says he has the @sky.com there...

try removing the account and entering it again from scratch...sometimes helps...

[sharonann]

Have set SSL for outgoing only. Have deleted account twice and redone no luck. Have definately used the @sky.com.

[pauldarkside]

Sorry, I should have read your post properly, just going by past experience and the instruction given here.