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    Sky Email and Outlook 2007

    This is a discussion on Sky Email and Outlook 2007 within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hoping somebody can help. I cannot set up Email with Outllook 2007. I have tried what I think is everything. ...

    1. #1
      sharonann's Avatar
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      Sky Email and Outlook 2007

      Hoping somebody can help. I cannot set up Email with Outllook 2007. I have tried what I think is everything.
      Enabled POP3
      Changed all the necessary including making sure user name has @sky.com after
      Tried changing my password to see if it helps
      Everything is set it keeps asking me for a password which i put in its definatley correct but the box keeps coming up. Its driving me mad.


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    3. #2
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      re: Sky Email and Outlook 2007

      well, as im here with 4 Sky emails accounts running in Office 2007 it definitely works!!!

      you've changed the ports corretly i assume?
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    4. #3
      sharonann's Avatar
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      re: Sky Email and Outlook 2007

      yes 995 and 465 and selected SSL
      Checked the box my outgoing server requires authentication use the same setting as my incoming mail server

    5. #4
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      re: Sky Email and Outlook 2007

      Quote Originally Posted by sharonann View Post
      yes 995 and 465 and selected SSL
      Checked the box my outgoing server requires authentication use the same setting as my incoming mail server
      A) Ensure that you've selected SSL for both both incoming and outgoing connections.
      B) The logon information (username) needs to have the @sky.com bit - I've been caught out with that before, easily done and easily fixed

    6. #5
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      re: Sky Email and Outlook 2007

      don't have to chose encryption with outlook 2007, just the outgoing...

      and the OPs first post says he has the @sky.com there...

      try removing the account and entering it again from scratch...sometimes helps...
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    7. #6
      sharonann's Avatar
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      re: Sky Email and Outlook 2007

      Have set SSL for outgoing only. Have deleted account twice and redone no luck. Have definately used the @sky.com.

    8. #7
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      re: Sky Email and Outlook 2007

      Sorry, I should have read your post properly, just going by past experience and the instruction given here.

     

     

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