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    struggling to receive anything right now

    This is a discussion on struggling to receive anything right now within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Anyone using the Sky Usermail today just finding that they are not receiving anything?? I am getting errors on all ...

    1. #1
      sammikkelsen's Avatar
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      struggling to receive anything right now

      Anyone using the Sky Usermail today just finding that they are not receiving anything?? I am getting errors on all my accounts. obviously I am using the sky POP tools for the incoming server and not receiving anything, internet working fine, anyone else having the same probs??


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    3. #2
      sammikkelsen's Avatar
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      Re: struggling to receive anything right now

      Okay so now, I have two accounts set up on my outlook, one of them being Sky and one being my company e-mail with a different domain name. I have set up the Sky user SMTP and that seems to be working.

      However I am not receiving e-mail. I have sent test e-mails from a yahoo account and from my sky account but no avail, it is sending okay but not recieving. get this though my sky account set up on outlook is sending and receiving!!!!

      I am lost guys, only been a SKY BB customer for two days and now starting to regret it, got an additional BT line coming in on Tuesday next week and considering getting BT BB put on it if this keeps up!!!

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      Re: struggling to receive anything right now

      Hi

      The SkyUser SMTP does not have anything to do with receiving of your email, it only allows you to send email through our servers or in layman's terms, its an outgoing only service.

      To receive your email, you would need to use the POP3 details of your domain / email provider.

      For your company domain email, you would need to put your company's POP3 details in the incoming mail side.

      See if this picture helps?



      How do I set up email accounts in Outlook Express?

      How to enable POP on your Sky Email Account
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    5. #4
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      receiving e-mail problem today 8.5.09

      Has anyone else had probs receiving e-mails today via there non SKY domains??

      Sam

    6. #5
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      Re: struggling to receive anything right now

      you are a star....i am a ***

    7. #6
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      Re: struggling to receive anything right now

      sorry i said a rude word...i am a silly sausage, fixed now though cheers!!!! I was thinking that I had to use Sky's own incoming mail server settings for my other domain e-mails!!! Thanks Again, Sam

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      Re: struggling to receive anything right now

      Glad you got it sorted out.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

     

     

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