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    Windows mail and any other pop server help

    This is a discussion on Windows mail and any other pop server help within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi guys, I have tried all the solutions you have posted, including everything else I can find to rectify this ...

    1. #11
      kipper's Avatar
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      Re: Windows mail and any other pop server help

      Hi guys, I have tried all the solutions you have posted, including everything else I can find to rectify this to no avail! All I get, all the time, is user name and password not authenticated, anyone got any further advice please? ( trying to use windows mail )
      Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Server Response: '-ERR [AUTH] Username and password not accepted.', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92
      Last edited by kipper; 31-03-09 at 12:51 PM. Reason: addition


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    3. #12
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      Re: Windows mail and any other pop server help

      ^^^^^^^^^^
      Have you put @sky.com at the end of your username in the account settings. This is about the most common mistake which causes this error.

      TomD


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    4. #13
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      Re: Windows mail and any other pop server help

      As above, plus have you enabled POP access in mail settings within the sky.com mail and tools inbox area for the account?

    5. #14
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      Re: Windows mail and any other pop server help

      top man! worked a treat, although I am certain I have already tried this, it has solved my woes, thank you very much!
      And yes my pop was enabled in in my mail settings.
      just found out I am not receiving, only sending! Any further advice please??
      Last edited by kipper; 31-03-09 at 06:54 PM. Reason: addition

    6. #15
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      Re: Windows mail and any other pop server help

      SORTED

      Thanks so much.

      Removed and deleted everything and follwed the pics.

      Its all ok now

      TFFT

     

     
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