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    configuring thunderbird email

    This is a discussion on configuring thunderbird email within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; hi to you all from a new member. i have tried to configure thunderbird using my sky email settings. it ...

    1. #1
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      configuring thunderbird email

      hi to you all from a new member.
      i have tried to configure thunderbird using my sky email settings. it works with outlook express but not thunderbird. am i doing something wrong ???.

      incoming mail server pop.tools.sky.com port 995

      outgoing mail (SMTP) server smtp.ttools.sky.com port 465

      use SSL. use Authentication.

      regards
      ben


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    3. #2
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      Re: configuring thunderbird email

      well, not smtp.ttools.sky.com...

      should be smtp.tools.sky.com
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

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      Re: configuring thunderbird email

      Try -
      incoming mail server pop.googlemail.com port 995

      outgoing mail (SMTP) server smtp.googlemail.com port 465

      Tick boxes for SSL

      Post the error you get if this does not work, as there may be a clue in it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: configuring thunderbird email

      hi isitime.
      used settings you suggested got error message.

      an error occurred while sending mail.
      the mail server responded. 5.5.1 Authentication Required.

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      Re: configuring thunderbird email

      what user name and password have you given?

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      Re: configuring thunderbird email

      the ones i use for my sky account

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      Re: configuring thunderbird email

      the mail server responded. 5.5.1 Authentication Required.
      In Thunderbird, I think you might have to tick the TLS box. instead of SSL, using ports 25 or 587. Also double check your username and password.

      This is an excellent tutorial on using T/bird.-
      Create a POP3 Email Account in Thunderbird

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





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      Re: configuring thunderbird email

      hi isitime,
      still no joy.
      changed the port settings tried TLS no good every thing i try brings up a different error message. went to your link. imported the settings from outlook express like it suggested but it still does not work. also it will not except my sky email password.

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      Re: configuring thunderbird email

      I can guarantee Thunderbird works as I've set it up before with my sky account and works fine...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    11. #10
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      Re: configuring thunderbird email

      All I can suggest is that you go to your Sky page and change your password. I am not sure if this takes immediate effect, or whether it takes some time for the change to activate. Maybe someone will say yea or nay.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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