Sky Mail and Gmail down?

[jcoles7]

Hi All,

I have given up after 40 minutes on the phone to Sky they say that they have no issue with sky.com at present and that my issues is with Outlook and to call Microsoft....... What a load of ****

Yet the Sky webmail team have had calls about this issue today.....

BR Jason

[angusg65]

Hi
my outlook express is not collecting mail but will send OK, but web mail is working alright

[Aletank]

I'm getting a error for my Sky Accounts in Outlook 2007 "Your server does not support the connection encryption type you have specified"

[scotsouth]

I'm getting a error for my Sky Accounts in Outlook 2007 "Your server does not support the connection encryption type you have specified"

I'm getting the same message. Any idea when this will be fixed or if it's something we have to change at our end?

[jcoles7]

Hi,

This is a SKY problem not that they are admitting it yet. So no need to make any changes.

I will call them again in a bit going to try going via customer services.

BR JAson

[IWasNotTheEnemy]

normal Google is working fine, Sky email isn't receiving though - might sort itself out so for now use the web login and see what happens...

[AndyHerts]

I'm getting a error for my Sky Accounts in Outlook 2007 "Your server does not support the connection encryption type you have specified"

I am getting the same message. I spoke to Sky broadband team about a hour ago, they do know about the problem and I was told the engineers are working on it and there is no timescale when it will be fixed.

Andy

[skypaulusplus]

my pop is not working

[IWasNotTheEnemy]

i can send but not receive, but all my Google addresses work fine so maybe it's an offshoot of the google issues yesterday...

[Angiemac42]

I can pick up my sky email through my sky inbox but not through POP in Outlook - I can send from outlook but not receive. Do we just have to wait and hoped its fixed soon?