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    Problem with Sky Email February 12th 2009 (copy)

    This is a discussion on Problem with Sky Email February 12th 2009 (copy) within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Originally Posted by Faust I have Sky email using iMAP via Outlook and I can't access my email either from ...

    1. #11
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      Re: Problem with Sky Email February 12th 2009 (copy)

      Quote Originally Posted by Faust View Post
      I have Sky email using iMAP via Outlook and I can't access my email either from the Outlook client or via MySky - it's says SMTP.tools not recognised - this is not good as I have a lot of work related emails that I cannot access. I wonder if Sky are throwing their usual resources at this issue?
      they are actually, I raised it myself so
      -------------------------------------------



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    3. #12
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      Re: Problem with Sky Email February 12th 2009 (copy)

      Quote Originally Posted by Faust View Post
      it's says SMTP.tools not recognised
      Change it to the Googlemail one - pop.googlemail.com as mentioned earlier.

    4. #13
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      Re: Problem with Sky Email February 12th 2009 (copy)

      Just lucky I have set up mail forwarding on my sky account, just cannot send which is not a problem as I can use.
      http://mail.google.com/a/sky.com

    5. #14
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      Re: Problem with Sky Email February 12th 2009 (copy)

      Haven't been able to receive skymail via Windows Live Mail most of the day (connection to the server has failed error) and cannot access online either, page times out. But can access mail via the link in opening post, thankyou!

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      Re: Problem with Sky Email February 12th 2009 (copy)

      Ok, it may be working now, but I changed my server names to the googlemail address which did the trick for me.

      Is there really any good reason why I should change it back?

    7. #16
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      Re: Problem with Sky Email February 12th 2009 (copy)

      I don't think it would matter - But that's not an official Yes it's OK to do it But at least we all know what to do if it happens again.

      Its your call.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    8. #17
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      Re: Problem with Sky Email February 12th 2009 (copy)

      Quote Originally Posted by webby View Post
      Is there really any good reason why I should change it back?
      It is up to you. I have my other PC set up with the Google ones and have left this one with them as well so if there is an issue like this again I will not have to change them again.

     

     
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