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    Cant log in to e-mail

    This is a discussion on Cant log in to e-mail within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Anyone else having problems cant login through portal and e-mail client reports unable to find server. All was okay at ...

    1. #1
      vannus's Avatar
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      Cant log in to e-mail

      Anyone else having problems cant login through portal and e-mail client reports unable to find server. All was okay at lunchtime.


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    3. #2
      richhodg's Avatar
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      Re: Cant log in to e-mail

      I've got the same problem

    4. #3
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      Re: Cant log in to e-mail

      ...yeah, me too.

      iPhone couildn't collect my mail today and now from home, getting error message 'pops.tools.sky.com. Unable to find server.....'

      That said, I got sporadic email on my phone today and from home I got all of my secondary email (ie. addressed to my website email addresses but 'collected' thru my sky outgoing SMTP).

      Something's not right. Anyone know of any upgrades/changes going on?

      - greggy

    5. #4
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      Re: Cant log in to e-mail

      well at least i now know i am not alone(or so the voices tell me)

    6. #5
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      Re: Cant log in to e-mail

      sky should put alert on website if there is a problem. If they dont know we should e-mail them.

    7. #6
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      Re: Cant log in to e-mail

      Quote Originally Posted by vannus View Post
      sky should put alert on website if there is a problem. If they dont know we should e-mail them.
      Where on the website should we see that then? Ermmm..how can anybody email them if Sky email isn't working?

    8. #7
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      Re: Cant log in to e-mail

      Quote Originally Posted by westv View Post
      Where on the website should we see that then? Ermmm..how can anybody email them if Sky email isn't working?
      i was being ironic

    9. #8
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      Re: Cant log in to e-mail

      Also on e-mail page just a small server health box or lights system. Green light server good, red light server bad

    10. #9
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      Re: Cant log in to e-mail

      Quote Originally Posted by vannus View Post
      i was being ironic
      Ok.
      That's why, because you can't necessarily know how someone means a sentence to be read, it's sometimes an idea to use a or two!

    11. #10
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      Re: Cant log in to e-mail

      yep, some real-time information would be good.

      So we think the email portal's out (at elast for some) along with SMTP mail?

      I also think it's the incoming mail as I'm not getting any sky mail but am getting mail from my other address (non-sky) but using SMTP & Outlook.

      Anyone know what that means?

      - me neither.

     

     
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