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    Help!!! want to use my own business email account using SKY as ISP

    This is a discussion on Help!!! want to use my own business email account using SKY as ISP within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Basically I've always been able to use my incoming and outgoing mail server mail.(private).com with any internet connection. Then a ...

    1. #1
      Joanne Miller's Avatar
      Joanne Miller is offline Sky User Member
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      Help!!! want to use my own business email account using SKY as ISP

      Basically I've always been able to use my incoming and outgoing mail server mail.(private).com with any internet connection. Then a few days ago the outgoing mail server just stopped working. My IT friend said it was because BT have all of a sudden stopped us being able to use my friend's server because people are using their own servers to send out spam? So he suggested I used my home ISP for outgoing mail. I switched to what sky gave me smtp.tools.sky.com but its not working! So i'm receiving incoming mail but not outgoing. Sky said they can help me no further???? unless I have a sky email addres they won't help me. Please help! I need to work from home tomorrow and send emails from my business address. Like i say i'm receiving but not being able to send


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    3. #2
      PaulSky's Avatar
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      Re: Help!!! want to use my own business email account using SKY as ISP

      You can't do what you want from the Sky residential service. You would need to either pay for proper email hosting and use the servers provided or apply for a skyuser smtp account.

    4. #3
      IWasNotTheEnemy's Avatar
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      Re: Help!!! want to use my own business email account using SKY as ISP

      Also, be aware that Business use on Sky BB is prohibited and if you send a lot of email out (like newsletters) you will get suspended for spamming people...

      you're better off paying for a dedicated service or, as Paul said, sign up for the SkyUser one...
      -------------------------------------------



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    5. #4
      Joanne Miller's Avatar
      Joanne Miller is offline Sky User Member
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      Re: Help!!! want to use my own business email account using SKY as ISP

      Thank you so much - the skyuser smtp worked!!! Was so easy to do thank you!!!!!!!!!!!

    6. #5
      Almond's Avatar
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      Re: Help!!! want to use my own business email account using SKY as ISP

      This sounds like the answer I was looking for. Can someone tell me where to get, or how to get a skyuser stmp from please.

    7. #6
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      Re: Help!!! want to use my own business email account using SKY as ISP

      Quote Originally Posted by Almond View Post
      This sounds like the answer I was looking for. Can someone tell me where to get, or how to get a skyuser stmp from please.
      http://www.skyuser.co.uk/forum/skyus...p-account.html


    8. #7
      Almond's Avatar
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      Re: Help!!! want to use my own business email account using SKY as ISP

      Thanks very much for this. I am so pleased I found this site so many helpful people here! Hopefully I will be able to get my emails sorted out now. : )

     

     

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