Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Sky e-mail

    This is a discussion on Sky e-mail within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Can someone help me with this please. I keep having problems with my e-mail using Outlook express. I have checked ...

    1. #1
      Libbee's Avatar
      Libbee is offline Sky User Member
      Exchange: 01604
      Broadband ISP: Sky Base
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Dec 2008
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Sky e-mail

      Can someone help me with this please. I keep having problems with my e-mail using Outlook express. I have checked all my settings and they seem to be okay but I cannot download or send out. This is just one of the various messages I keep getting. I also keep getting the logon box popping up everytime I try to use the e-mail and its driving me mad.

      HELPPP

      Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F


    2. Advertisement
    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: SSRAD
      Broadband ISP: NOWTV Fab Fibre
      Router: NOWTV Hub 2
      Sky TV: NowTV
      Join Date
      Apr 2007
      Location
      Peasedown St. John, Bath
      Posts
      9,379
      Thanks
      4
      Thanked 122 Times in 121 Posts

      Re: Sky e-mail

      wrong port on the security, it should be SSL on port 995...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,738
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Sky e-mail

      Try this, all the settings are there:- Sky User - Help and Support for Sky and Sky Broadband - How to set up your Vista Windows Mail / Windows Live client

      Just had to redo all mind after swapping hard drive

    5. #4
      Steven_Belfast's Avatar
      Steven_Belfast is offline Sky User Member
      Exchange:
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Nov 2008
      Location
      Belfast
      Posts
      311
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky e-mail

      Hello,

      As i was saying i use windows live mail but the settings are close if not the same ,

      Ok to start check the first page of the account ,
      User name Ect :



      From here click on the servers tab and make sure the settings are all ok ,
      You will see on the page it says " My server requirers authentication " make sure this is ticked ,



      From here go to advanced checking the port numbers 465 Smtp 995 Pop3
      Also make sure both a ticked for (SSL)



      If this is all ok i would try the same but for imap .
      Last edited by Steven_Belfast; 09-01-09 at 08:57 AM.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION