This is a discussion on Sky e-mail within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Can someone help me with this please. I keep having problems with my e-mail using Outlook express. I have checked ...
- 28-12-08, 04:38 PM #1
Can someone help me with this please. I keep having problems with my e-mail using Outlook express. I have checked all my settings and they seem to be okay but I cannot download or send out. This is just one of the various messages I keep getting. I also keep getting the logon box popping up everytime I try to use the e-mail and its driving me mad.
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
- 28-12-08, 06:42 PM #2
- 28-12-08, 06:53 PM #3
Re: Sky e-mail
Try this, all the settings are there:- Sky User - Help and Support for Sky and Sky Broadband - How to set up your Vista Windows Mail / Windows Live client
Just had to redo all mind after swapping hard drive
- 29-12-08, 02:59 AM #4
Re: Sky e-mail
As i was saying i use windows live mail but the settings are close if not the same ,
Ok to start check the first page of the account ,
User name Ect :
From here click on the servers tab and make sure the settings are all ok ,
You will see on the page it says " My server requirers authentication " make sure this is ticked ,
From here go to advanced checking the port numbers 465 Smtp 995 Pop3
Also make sure both a ticked for (SSL)
If this is all ok i would try the same but for imap .
Last edited by Steven_Belfast; 09-01-09 at 08:57 AM.