Sky e-mail

[Libbee]

Can someone help me with this please. I keep having problems with my e-mail using Outlook express. I have checked all my settings and they seem to be okay but I cannot download or send out. This is just one of the various messages I keep getting. I also keep getting the logon box popping up everytime I try to use the e-mail and its driving me mad.

HELPPP

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

[IWasNotTheEnemy]

wrong port on the security, it should be SSL on port 995...

[Smithy99]

Try this, all the settings are there:- Sky User - Help and Support for Sky and Sky Broadband - How to set up your Vista Windows Mail / Windows Live client

Just had to redo all mind after swapping hard drive

[Steven_Belfast]

Hello,

As i was saying i use windows live mail but the settings are close if not the same ,

Ok to start check the first page of the account ,
User name Ect :



From here click on the servers tab and make sure the settings are all ok ,
You will see on the page it says " My server requirers authentication " make sure this is ticked ,



From here go to advanced checking the port numbers 465 Smtp 995 Pop3
Also make sure both a ticked for (SSL)



If this is all ok i would try the same but for imap .