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    Help changing password of sub account

    This is a discussion on Help changing password of sub account within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hello, I needed to access one of my sub account email address's but I can't remember the password. There's an ...

    1. #1
      Kurby's Avatar
      Kurby is offline Sky User Member
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      Help changing password of sub account

      Hello,

      I needed to access one of my sub account email address's but I can't remember the password. There's an email I need to read in the inbox but when I go on the sky.com site there is no lost password link. I went to manage additional users and saw the account but it only said remove this user

      Can anyone help?

      Kurby


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    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
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      Re: Help changing password of sub account

      Kurby.... have you logged out of the main account? You need to be logged out completely of mysky etc on the main account, go to sky.com, click on the "sign in" link and the forgotten password link should be there.

     

     

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