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    Sending Email via own Website Address

    This is a discussion on Sending Email via own Website Address within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi All, I hope someone can help. I have my own website and I have been trying to send an ...

    1. #1
      Misplaced's Avatar
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      Sending Email via own Website Address

      Hi All,

      I hope someone can help. I have my own website and I have been trying to send an email using my email address for my website via Outlook Express but using the SMTP details for Sky; as this is what the instructions are from my website provider.

      I keep getting an error message: -

      The connection to the server has failed. Account: 'mail.familymcdermott.co.uk', Server: 'smtp.tools.sky.com', Protocol: SMTP, Port: 225, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

      My website provider says it's an issue with my ISP's smtp.

      Can anyone help, please?

      Mis


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    3. #2
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      Re: Sending Email via own Website Address

      wrong port number set for ssl

    4. #3
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      Re: Sending Email via own Website Address

      yep, wrong port, but you wont be able to send from your own domain on the Sky SMTP server anyway, it changes the reply-to address to your sky.com address.

      You'll need to use another SMTP server, one that allows 3rd party traffic, or one specific for your domain

    5. #4
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      Re: Sending Email via own Website Address

      thanks for the speedy replies guys.

      i have tried changing the port to 225 as suggested by my website but with no joy and looking at the response from indefatigable what i am trying to do is a no goer!!

      back to the drawing board, then

      mis

    6. #5
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      Re: Sending Email via own Website Address

      Its not 225. The Sky SMTP port is 465 for SMTP with SSL.

    7. #6
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      Re: Sending Email via own Website Address

      Take a look at http://www.skyuser.co.uk/forum/skyus...p-account.html .It should solve your problems.

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      Re: Sending Email via own Website Address

      Quite. Apply for a SkyUser SMTP account. It's free and always works! Just use the SkyUser SMTP for the 'Send' option of your email client. I do.

     

     

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