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    AVG Free e-mail settings

    This is a discussion on AVG Free e-mail settings within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; hi there can anyone help. i have tried to set up my avg free to scan my sky e-mails and ...

    1. #1
      speed999's Avatar
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      AVG Free e-mail settings

      hi there
      can anyone help. i have tried to set up my avg free to scan my sky e-mails and what ever setting i use i just can not get it to scan my e-mails.i am using outlook express as my e-mail client.
      i have been on the avg help site but still seem to have no luck.
      hope someone can help
      cheers
      speed


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    3. #2
      adlams's Avatar
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      Re: AVG Free e-mail settings

      If you are using vista try this:

      There is problem on Vista OS, which doesn't allow to AVG Personal Email
      scanner to catch POP3/SMTP communication by automatic servers.

      I recommend you to set settings for your email client and Personal E-mail
      scanner.

      Open AVG Control Center -> E-mail scanner -> Properties -> Properties
      (button) -> Servers -> change the default settings by these :

      POP3 : Host automatic

      double click on the item POP3 -> Connection (tree menu) -> Fixed host ->
      set your POP e-mail server name or IP address and select port e.g. 5110

      SMTP : Host automatic

      double click on the item SMTP -> Connection (tree menu) -> Fixed host -> set
      your SMTP e-mail server name or IP address and select port e.g. 5025

      Now is your personal E-mail scanner AVG7 set for one e-mail account in your
      email client. You have to change settings in your email client:

      Open Your email client and open e-mail account settings and change for your
      e-mail account these values :

      POP3 server : 127.0.0.1
      SMTP server : 127.0.0.1
      POP3 port : 5110
      SMTP port : 5025

      Now you can use e-mail client on MS Windows VISTA.

    4. #3
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      Re: AVG Free e-mail settings

      thanks for the reply. i have windows xp and avg version 8.0.175.would i use the same changes?
      thanks

    5. #4
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      Re: AVG Free e-mail settings

      I am sure when i had XP i had to do soemthing like above, aslo see below i understand the sky email uses same as Gmail so try it:

      To set up AVG protection for e-mails on your Gmail account, please follow these steps:

      open AVG - menu Tools - Advanced Settings - E-mail Scanner - Servers
      go to POP3 - AutoPOP3, and edit this server:
      Type of login: Fixed host; fill in your POP3 server and port (pop.gmail.com:995)

      Local port: 5100
      Connection: SSL (or SSL Default based on your e-mail services provider)

      make sure that the server is activated
      now go to SMTP - AutoSMTP, and edit the server:
      Type of login: Fixed host; fill in your SMTP server and port (smtp.gmail.com:465)
      Local port: 5200
      Connection: SSL (or SSL Default based on your e-mail services provider)

      make sure that the server is activated


      This way, the AVG E-mail Scanner is set up to communicate with the GMAIL server using SSL encryption. Now, please configure your e-mail client so that it connects to the AVG e-mail scanner instead of the actual e-mail server. The servers configuration will be:

      POP3
      server: 127.0.0.1
      port: 5100
      user name / password: same as before (i.e. your e-mail username and password)
      encryption: NONE (SSL disabled)
      SMTP
      server: 127.0.0.1
      port: 5200
      authentication: yes
      user name / password: same as before
      encryption: NONE (SSL disabled)

    6. #5
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      Re: AVG Free e-mail settings

      best bet, scrap AVG and use avast! - email scanning by default, works fine with Outlook 2007
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #6
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      Re: AVG Free e-mail settings

      I have now changed to avast anti-virus and am still getting the same problem.when pop is set to 110 and smtp is set to 25 in the avast settings I receive mail but it is not scanned.but when pop is 995 and smtp is 465 in the avast settings the e-mail scanner comes on but I get a message
      Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F report
      the message by the scanner icon is
      avast mail scanner [msinm.exe->vg-in-f208.google.com]
      Last edited by speed999; 31-10-08 at 11:46 PM.

    8. #7
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      Re: AVG Free e-mail settings

      have gone back to avg and it works fine now thanks to adlams advice.
      Last edited by speed999; 02-11-08 at 08:08 PM.

     

     

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