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    Cant get new password from sky web page

    This is a discussion on Cant get new password from sky web page within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Im trying to log into sky to get emails but the paperwork for user name and login have gone missing. ...

    1. #1
      kev25's Avatar
      kev25 is offline Sky User Member
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      Cant get new password from sky web page

      Im trying to log into sky to get emails but the paperwork for user name and login have gone missing. Ive found out the username by name and date of birth but the password still wont change even after putting in the last six digits of payment details. It just keeps coming up with you have so many trys before lock out. Is there a way to get it to change the password or is it a case of having to ring sky to get a new one sent out?


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    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
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      Re: Cant get new password from sky web page

      Call 08442 410515 and tier 1 will take you through a password reset, if needed they can also get your through to the webmail team to manually reset it all. You are just putting the front end of the front name in and not @sky.com aren't you?

     

     

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