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    Unable to send e-mail form account

    This is a discussion on Unable to send e-mail form account within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Sorry if this has been discussed previously but I cannot seem to find the answer. I have just got my ...

    1. #1
      sakhtar's Avatar
      sakhtar is offline Sky User Member
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      Unable to send e-mail form account

      Sorry if this has been discussed previously but I cannot seem to find the answer.
      I have just got my Sky e-mail set up.
      I am using Outlook 2002.
      Am able to send and receive with my sky e-mail address but I also have other pop e-mail addresses I use for work etc.
      I am able to receive e-mail on these accounts but not send.
      I have adjusted the smtp setting on these other accounts to smtp.tools.sky.com but unable to send.
      Prior to being with sky I was with Pipex and was able to send from any account by using smtp.dsl.pipex.com
      Can any one please advise.
      Thanks for help


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    3. #2
      Alan b's Avatar
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      Re: Unable to send e-mail form account

      You need to set up an alternative smtp server as you can only send sky related mail via their severs. A free one is provided by SkyUser details of how to reply can be found here:

      SkyUser Mail / SMTP

    4. #3
      sakhtar's Avatar
      sakhtar is offline Sky User Member
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      Re: Unable to send e-mail form account

      Thanks Alan
      Have just registered.
      Will post back with progress

    5. #4
      sakhtar's Avatar
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      Re: Unable to send e-mail form account

      Despite registering for teh smtp service I am not able to send from my other accounts.
      Does anyone know the smtp settings thast need to be applied?

    6. #5
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Unable to send e-mail form account

      you'll be told once you receive the confirmation email i'd imagine...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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