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    Change EMail Password

    This is a discussion on Change EMail Password within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Can any kind person tell me how to change my EMail password (the one I put in Outlook). I have ...

    1. #1
      Tiefbach's Avatar
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      Change EMail Password

      Can any kind person tell me how to change my EMail password (the one I put in Outlook). I have changed my log in password to My Sky and this enables me to access EMails on the WEB but Outlook2007 will not download EMails with this new password. It seems only to work with the old one.
      I have done a search without success


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    3. #2
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      Re: Change EMail Password

      it should be the password you use online but it doesn't always transfer to the pop servers for some reason...

      no idea how to get round it, other than go to www.sky.com/unlock and see what happens...
      -------------------------------------------



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      Re: Change EMail Password

      There has been a few issues on the servers this week, you may just need to carry out a new password reset on Sky.com using the forgotten my password link in the sign in screen. The unlock may work but if not try another password reset, if that fails you need to speak to the webmail team.

    5. #4
      Tiefbach's Avatar
      Tiefbach is offline Sky User Member
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      Re: Change EMail Password

      Thanks both. It now seems to have sorted itself. Maybe I was too quick for the servers and needed a bit more patience!!

     

     

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