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    Problem accessing email on sky.com

    This is a discussion on Problem accessing email on sky.com within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Am I the only person who cannot access email on sky.com since yesterday afternoon? I always get "Proxy Error 52" ...

    1. #1
      dog-man's Avatar
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      Problem accessing email on sky.com

      Am I the only person who cannot access email on sky.com since yesterday afternoon?

      I always get "Proxy Error 52"

      >>>Proxy Error
      The proxy server received an invalid response from an upstream server.
      The proxy server could not handle the request GET /amserver/SSORedirect/metaAlias/sky.

      Reason: Error reading from remote server



      --------------------------------------------------------------------------------

      IBM_HTTP_Server Server at id.sky.com Port 80

      <<<<<<<<


      So what on earth is happening?

      Funny thing is, I am receiving and sending emails ok, but I do like to check my spam folder within sky.com as it marks so much genuine mail as spam.



      dog-man


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    3. #2
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      Re: Problem accessing email on sky.com

      Weren't many calls last night about it, have you checked your browser is running default security levels and that no proxy is set? Just checked my account from here and it logged straight into it. It may be that the server your account is on (there are numerous servers housing gmail/ google accounts) has a problem at the moment.

    4. #3
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      Re: Problem accessing email on sky.com

      Well, if a proxy has been set, then I did not do it and I am the only person who uses this computer. I have changed NOTHING.


      But I will check...

      I don't have any problems with any other site and can get to sky.com as normal. I can access my storage area there, but always get that error message when trying access the email area since yesterday afternoon.

      dog-man

    5. #4
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      Re: Problem accessing email on sky.com

      working fine for me...

      try HERE
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
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      Re: Problem accessing email on sky.com

      I am just scanning my computer for nasty bugs that nay have caused this, but I doubt I will find anything as I am quite well protected.

      I did by coincidence download and install the latest range of microsofts security updates yesterday. Quite a few of them.



      dog-man

    7. #6
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      Re: Problem accessing email on sky.com

      This link allows me in as normal, so why would the link on sky.com not allow me in now?


      dog-man






      Quote Originally Posted by IAmNotTheEnemy View Post
      working fine for me...

      try HERE

    8. #7
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      Re: Problem accessing email on sky.com

      Because the link on sky.com links through mysky and isn't a direct URL to the area like the one posted by IANTE

    9. #8
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      Re: Problem accessing email on sky.com

      Hmmm, something has just changed.

      I tried the sky.com one just now and it momentarily gave the proxy error message, then behaved as it should do and allowed me access to my email.

      Very strange!


      dog-man

    10. #9
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      Re: Problem accessing email on sky.com

      the Sky site is a joke tbh...SO many bugs...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    11. #10
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      Re: Problem accessing email on sky.com

      Quote Originally Posted by IAmNotTheEnemy View Post
      the Sky site is a joke tbh...SO many bugs...
      Yep, drives us nuts some days They really need to sort it out as it doesn't exactly impress potential customers I expect.

     

     

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