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    duplicated e-mails

    This is a discussion on duplicated e-mails within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I have been using googlemail but I have set it up so that any messages are transferred to my sky ...

    1. #1
      hcmt's Avatar
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      duplicated e-mails

      I have been using googlemail but I have set it up so that any messages are transferred to my sky mail address.
      This works OK but I get the same message twice !!!!!!!!
      Can anyone tell me how to only get the e-mail once


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    3. #2
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      Re: duplicated e-mails

      Are you downloading your email only from one account?

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      Re: duplicated e-mails

      some of my mail comes to my google account (I want to keep that as most correspondents know it)and some to my SKY account

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      Re: duplicated e-mails

      Why are you forwarding email if you are picking both email accounts up anyway? Check your settings and make sure "keep a copy on server" is not set.

    6. #5
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      Re: duplicated e-mails

      I am fed up with Google and its "conversations". It puts new mail in places it is difficult to find

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      Re: duplicated e-mails

      Then whichever account you are forwarding you need to go into the settings for it and see if you are leaving a copy on the server once its forwarded. Check in settings, pop and forwarding/ imap and look at the drop down list, it may be set to keep google mails copy in the inbox. If it is then it will pull it again when you next download your emails, if you set it to delete googles copy it won't pull it down again.

    8. #7
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      Re: duplicated e-mails

      I have set it to delete the googlw mail. I will post a reply when I next get an email

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      Re: duplicated e-mails

      Quote Originally Posted by hcmt View Post
      I am fed up with Google and its "conversations". It puts new mail in places it is difficult to find
      It saves a copy of all your mails which anything but "difficult to find", if you use tags and the like it is even easier to find your mails. This applies both to Gmail and sky.com mails.

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      Re: duplicated e-mails

      I tried setting it to delete mails but that didn't work !!!!!!!!!!!!
      I have now tried archiving incoming mail (in Google settings). If I send a message from SKY to google I only get one message coming to sky which is what I want. I'll see what happens when someone else sends a message

    11. #10
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      Re: duplicated e-mails

      To Alam B
      I'm not familiar with tags

     

     
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