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    Basic Q re Windows Mail set up & Sky Mail

    This is a discussion on Basic Q re Windows Mail set up & Sky Mail within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi, Hope this is not too stupid a Q but... Have just gone live with Sky Broadband etc, also have ...

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      Basic Q re Windows Mail set up & Sky Mail

      Hi,

      Hope this is not too stupid a Q but...

      Have just gone live with Sky Broadband etc, also have new Dell laptop with Windows Mail. Want to set up email address (user@sky.com). Do I have to set this up first through MySky & then set up through Windows mail?

      What settings do I use on Windows Mail? Do you recommend POP3 or IMAP?

      Many thanks


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      Re: Basic Q re Windows Mail set up & Sky Mail

      Log in using the front end (without @sky.com) and go to email and tools, mail settings, enable POP.

      Configure POP3 / IMAP with Windows Mail in Vista

      Sky Email allows you to both see your Inbox by logging onto the Sky Email and Tools homepage or use either POP3 (Post Office Protocol) or IMAP (Internet Message Access Protocol) to download messages.

      Using POP3 / IMAP will allow to view your email's on your computer and read them using an email program like Microsoft Outlook Express.

      Configure your mail client:

      1. Open Windows Mail - the wizard will pop up if it's your first time using it; if not, simply click Tools, Accounts followed by Add.
      2. Enter your name.
      3. Enter your complete Sky Email address.
      Enter the following information in the Incoming mail (POP3, IMAP or HTTP) server: field:
      POP3 - pop.tools.sky.com
      IMAP - imap.tools.sky.com

      4. Enter the following information in the Outgoing mail server (SMTP): smtp.tools.sky.com
      5. Tick Outgoing server requires authentication.
      6. Enter your full Sky Email address and password.
      7. Click through (the tick box is optional), then click Finish.
      8. Select Tools, Accounts followed by either POP3 account or IMAP account depending on which server type you chose at step 4.
      9. Select Properties followed by Advanced.
      10. Enter given port numbers as detailed below:
      Incoming server must be either 995 for POP3 or 993 for IMAP and must use SSL encryption.
      Outgoing server can use 465, SSL encryption.

      11. Tick both secure connection boxes and click Apply.
      12. Click Close.
      All instructions are available on sky.com help center, sky online, email

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      Re: Basic Q re Windows Mail set up & Sky Mail

      Thx - when you say log in at front end, what do you mean - log on to sky?

      Do you recommend POP or IMAP or do [I] register both?

      Thx again

     

     

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