Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 2 of 2 FirstFirst 12
    Results 11 to 16 of 16

    Another email password problem

    This is a discussion on Another email password problem within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; then delete all accounts regarding the account in outlook and re-do it all... might work......

    1. #11
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: SSRAD
      Broadband ISP: NOWTV Fab Fibre
      Router: NOWTV Hub 2
      Sky TV: NowTV
      Join Date
      Apr 2007
      Location
      Peasedown St. John, Bath
      Posts
      9,379
      Thanks
      4
      Thanked 122 Times in 121 Posts

      Re: Another email password problem

      then delete all accounts regarding the account in outlook and re-do it all...

      might work...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket


    2. Advertisement
    3. #12
      sl1mboyfat's Avatar
      sl1mboyfat is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV:
      Join Date
      Jun 2008
      Posts
      16
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Another email password problem

      The message invalid credentials apperas when Outlook tries to log into the IMAP server.

      I have deleted all accounts a couple of times but nothing seems to work. Tried theunlock page again but still not recognising the password.

    4. #13
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: SSRAD
      Broadband ISP: NOWTV Fab Fibre
      Router: NOWTV Hub 2
      Sky TV: NowTV
      Join Date
      Apr 2007
      Location
      Peasedown St. John, Bath
      Posts
      9,379
      Thanks
      4
      Thanked 122 Times in 121 Posts

      Re: Another email password problem

      does it work with pop?
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #14
      sl1mboyfat's Avatar
      sl1mboyfat is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V2 DG934G
      Sky TV:
      Join Date
      Jun 2008
      Posts
      16
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Another email password problem

      No not working with POP, created a pop account on the client and disabled imap on the web portal and enabled pop. Still nothing.

    6. #15
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: SSRAD
      Broadband ISP: NOWTV Fab Fibre
      Router: NOWTV Hub 2
      Sky TV: NowTV
      Join Date
      Apr 2007
      Location
      Peasedown St. John, Bath
      Posts
      9,379
      Thanks
      4
      Thanked 122 Times in 121 Posts

      Re: Another email password problem

      might be related to the other issues people are having...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #16
      wydad0's Avatar
      wydad0 is offline Sky User Member
      Exchange: andover
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Same problem

      I have exactly the same problem.

      - could not remember secondary user old password
      - created new password
      - web portal etc. fine
      - email IMAP fails with invalid credentials
      - UNLOCK tool fails with new password

      Problem seems to be that the password change is not reflected back through to the Google mail authentication.

      I will have to show the missues how to use the web mail portal as well as Vista now.

     

     
    Page 2 of 2 FirstFirst 12

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION