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    outgoing email not sending

    This is a discussion on outgoing email not sending within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; have just got sky broadband, very disappointing. have set up windows mail, enabled pop in sky, changed ports to 465 ...

    1. #1
      deborahm's Avatar
      deborahm is offline Sky User Member
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      outgoing email not sending

      have just got sky broadband, very disappointing. have set up windows mail, enabled pop in sky, changed ports to 465 and 995 no luck sending emails get delivery notification failure what is wrong


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    3. #2
      dms05's Avatar
      dms05 is offline Sky User Beta tester
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      Re: outgoing email not sending

      Have you selected 'Outgoing Server Rquires Authentication'?

    4. #3
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      Re: outgoing email not sending

      What servers are you using, what user name are you using, have you enabled SSL, have you used the full sky.com email address as user name and do you get any error messages? Also have you got a firewall installed on the pc?

    5. #4
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      Re: outgoing email not sending

      MS outlook Intermittent notification - undelivered e-mails.
      First of all follow “Newreaders” “New sky Email SMTP & POP settings"

      ----If you have more than one e-mail username read on.
      Sky’s email requires each user to sign in first. Whereas MS Outlook does not, because the username & password is written into the individual ‘accounts’. Outlook is popular because one can have many sub-accounts. Go to every Outlook account. Click on Server tab, the box next to My Server Requires Authentication should be ticked AND click on Settings along side the tick box. Outgoing Mail Server click on ‘Log on using’ fill in Account Name and Password for that account, click OK.

    6. #5
      NewsreadeR's Avatar
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      Re: outgoing email not sending

      Moved to normal email forum, nothing to do with SkyUser's SMTP.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

     

     

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