Sending emails - not working!!!!!!!

[davestephen]

Have double checked my Outlook settings, all OK. Can't be that anyway as some emails get sent OK, some are bounced. Seems random so I suspect it is Google servers too. Strange that Outlook Express is working though......

[davestephen]

Fiona - does your husband have a Reply address set up in his Sky Mail Account (you have to do that from Sky Webmail, not from Outlook Express). I have a Reply address set up, my wife doesn't. Like you, she is able to send emails without any problems. The plot thickens....

[Fiona]

No, Dave, neither of us have a reply address. I set both accounts up identically!!
It's a mystery to me....

[davestephen]

Yep, that was a red herring. I've changed my settings so they are identical to my wife's and the problem is still there. I'll have to use her account as an alias which is going to confuse a few people! Gender-biased software eh, must be an American thing. Let's hope they get it fixed soon.

[Fiona]

I've put that forward as an option to my husband (also Dave) but its definitely a last resort thing for him as he doesn't want to confuse all his blokey chums! I also hope they fix it soon - is it something that will be spotted & sorted by 'them' at Google??? Or do we need to contact somebody else??? I've sent a query to Sky but am not hopeful....

[madrat]

defiantly a server problem according to Sky.

[davestephen]

This problem was still happening late last night and no word from Sky on a fix. I have found a number of acquaintances who are having the same trouble, and not just from Outlook or Outlook Express (e.g. Thunderbird). I have now switched to the Userforum's free SMTP server which is fantstic, thanks guys, but it shouldn't be necessary!

[PaulSky]

Sky have no fix date yet as its not a problem they can fix. Its something wrong on Googles' end of things and only they can sort it.

[Fiona]

My husband's has started working again today via OE, though I still don't think its 100% reliable..