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    Sending emails - not working!!!!!!!

    This is a discussion on Sending emails - not working!!!!!!! within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Have double checked my Outlook settings, all OK. Can't be that anyway as some emails get sent OK, some are ...

    1. #11
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      Re: Sending emails - not working!!!!!!!

      Have double checked my Outlook settings, all OK. Can't be that anyway as some emails get sent OK, some are bounced. Seems random so I suspect it is Google servers too. Strange that Outlook Express is working though......


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    3. #12
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      Re: Sending emails - not working!!!!!!!

      Fiona - does your husband have a Reply address set up in his Sky Mail Account (you have to do that from Sky Webmail, not from Outlook Express). I have a Reply address set up, my wife doesn't. Like you, she is able to send emails without any problems. The plot thickens....

    4. #13
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      Re: Sending emails - not working!!!!!!!

      No, Dave, neither of us have a reply address. I set both accounts up identically!!
      It's a mystery to me....

    5. #14
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      Re: Sending emails - not working!!!!!!!

      Yep, that was a red herring. I've changed my settings so they are identical to my wife's and the problem is still there. I'll have to use her account as an alias which is going to confuse a few people! Gender-biased software eh, must be an American thing. Let's hope they get it fixed soon.

    6. #15
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      Re: Sending emails - not working!!!!!!!

      I've put that forward as an option to my husband (also Dave) but its definitely a last resort thing for him as he doesn't want to confuse all his blokey chums! I also hope they fix it soon - is it something that will be spotted & sorted by 'them' at Google??? Or do we need to contact somebody else??? I've sent a query to Sky but am not hopeful....

    7. #16
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      Re: Sending emails - not working!!!!!!!

      defiantly a server problem according to Sky.

    8. #17
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      Re: Sending emails - not working!!!!!!!

      This problem was still happening late last night and no word from Sky on a fix. I have found a number of acquaintances who are having the same trouble, and not just from Outlook or Outlook Express (e.g. Thunderbird). I have now switched to the Userforum's free SMTP server which is fantstic, thanks guys, but it shouldn't be necessary!

    9. #18
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      Re: Sending emails - not working!!!!!!!

      Sky have no fix date yet as its not a problem they can fix. Its something wrong on Googles' end of things and only they can sort it.

    10. #19
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      Re: Sending emails - not working!!!!!!!

      My husband's has started working again today via OE, though I still don't think its 100% reliable..

     

     
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