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    email sending problem

    This is a discussion on email sending problem within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi Folks Sometimes (usually when its important) I get the following "Outlook" error message when trying to send emails through ...

    1. #1
      nexus.sixx's Avatar
      nexus.sixx is offline Sky User Member
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      email sending problem

      Hi Folks

      Sometimes (usually when its important) I get the following "Outlook" error message when trying to send emails through my sky account.
      "sending reported error (0x800CCC7D): "Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or ISP"

      I have not changed my set up and the problem normally "cures" itself 5 to 8 hours later but what causes it me or Sky.

      thanks for any help / advice


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    3. #2
      IWasNotTheEnemy's Avatar
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      Re: email sending problem

      what port are you using? if it works most of the time I'd expect it to be a Google issue...the Sky site itself has been on the blink most of the month but doubt that has anything to do with it...
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    4. #3
      nexus.sixx's Avatar
      nexus.sixx is offline Sky User Member
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      Re: email sending problem

      outgoing server port set to 465 and "this server requires an encrypted connection" box is ticked

     

     

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