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    Sky Broadband Mail access via Yahoo?

    This is a discussion on Sky Broadband Mail access via Yahoo? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Eventually after two weeks of Sky & BT c**kups I have broadband access from Sky working. They've given me a ...

    1. #1
      texwatso2k's Avatar
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      Sky Broadband Mail access via Yahoo?

      Eventually after two weeks of Sky & BT c**kups I have broadband access from Sky working. They've given me a nice new email address which I would like to use and bring into my Yahoo mail plus system as I currently do with my one of my previous suppliers (Tesco.net), as it lets me send and receive mail as Outlook Express does (without the need of an smtp sender).

      All Yahoo wants is the Sky pop settings, which I was informed was pop.sky.com, however Yahoo is erroring when trying to connect to the Sky pop - 'error on the account 'sky account name' on server 'pop.sky.com': 'Connection Lost' or 'pop.sky.com unexpectedly terminated the connection'. My others are still working fine and nothing else is interupted.

      I did setup Outlook Express to see if that works and it does fine, so why the issue d/l from Skys pop in this way.

      I daren't contact Sky as they would not have the first clue what I was talking about and Yahoo would probably just blame Sky.

      Anyone have a similar setup or know a fix/solution?

      Thanks.


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    3. #2
      grumsta's Avatar
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      I believe that you can only access Sky's POP and SMTP servers via your Sky Broadband connection.

      To access your email via another ISP, go in via the portal at www.skybroadband.com

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      Re: Sky Broadband Mail access via Yahoo?

      Apparently the problem is with Yahoo although they seemed rather reluctant
      to own up to it.


      After about the 4th attempt (receiving answers to questions which I never asked) I received the following reply:



      "Thanks for writing to Yahoo! UKIE Customer Care.

      We're sorry, but the current version of Yahoo! Mail does not support
      that particular feature, and we do not have an estimated date as to when
      or if it will be available.

      We are always looking for ways to make Yahoo! Mail more useful to our
      users, and we will be sure to keep your question in mind as we continue
      to make improvements to our service.

      Please let me know if you still need assistance so I can help you
      further"

    5. #4
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      Re: Sky Broadband Mail access via Yahoo?

      Just to expand on this a little

      I had no problem gaining POP access to Sky Email using Yahoo Mail Plus before the migration to Google. I could not, however acces my Gmail
      account.

      Since my Sky E mail migrated to Google a couple of days ago, the Sky e mail is no longer acessible even though I have amended the server names/ports etc and enabled Pop access in Sky/Google.

      Sky/Google do,however allow POP access to Yahoo Mail

      I am currently picking up all my mail in Yahoo by using the Forwarding option in Gmail and Sky

    6. #5
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      Re: Sky Broadband Mail access via Yahoo?

      Extract from Yahoo Help:


      Note: You won't be able to access another Yahoo! Mail account that has already been set up for POP access. And again, for now, you will not be able to access an account that requires a secure connection (SSL).

     

     

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