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    why do I get two copies of each email I'm sent?

    This is a discussion on why do I get two copies of each email I'm sent? within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Ever since I set up Outlook Express to receive my sky emails I get two copies of each email I'm ...

    1. #1
      Gwawr's Avatar
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      why do I get two copies of each email I'm sent?

      Ever since I set up Outlook Express to receive my sky emails I get two copies of each email I'm sent

      Then today two emails I sent ended up as 28 and 29 identical emails in my friends' inboxes!

      Has anyone any idea what is happening?

      I have run a virus check and malware check but all is clear.


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    3. #2
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      Re: why do I get two copies of each email I'm sent?

      I have never heard of this problem before but i would be careful with this and maybe even go as far as formatting your hard drive because sky will suspend your internet connection if they pick up on this.

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      Re: why do I get two copies of each email I'm sent?

      You're not alone. I'm on the receiving end of a similar problem (but not frrom a Sky account). Sometimes I receive multiple emails from an OE user, each one timed slightly differently. Then the problem goes away to reappear sometime in the future. I have no solution but it's not an unknown problem.

      I'd delete your email account in OE and carefully open a new one checking each entry. It might also be worth checking all the settings of your Sky email account.

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      Re: why do I get two copies of each email I'm sent?

      my brother-in-law who recently took on sky base has been emailing me over past few weeks regarding a family matter and for last week i have been getting 2 copies of each email he sends 1 minute time spacing on each

      i am not with sky bb as yet (31/3/08) connection but i dont intend to use @sky.com emails will stick with own gmail accounts

    6. #5
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      Re: why do I get two copies of each email I'm sent?

      I think it was because I had enabled forwarding in Sky POP to another email address which was already set up in Outlook Express

      I disabled forwarding and am only getting one copy of the emails now.
      One copy was staying in the inbox at sky - as I had set up to happen

      However tonight I could not get into Sky to see what was happening there!

     

     

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