Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 10 of 10

    Using my Virgin.net email

    This is a discussion on Using my Virgin.net email within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; To continue using my virgin email through sky what email settings should I put in? Do I retail the virgin ...

    1. #1
      abb16ott's Avatar
      abb16ott is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Mar 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Using my Virgin.net email

      To continue using my virgin email through sky what email settings should I put in?

      Do I retail the virgin pop settings and put smtp.sky.com ?

      Many thanks


    2. Advertisement
    3. #2
      dms05's Avatar
      dms05 is offline Sky User Beta tester
      Exchange: 0151
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Dec 2007
      Location
      Wirral
      Posts
      1,694
      Thanks
      12
      Thanked 52 Times in 50 Posts

      Re: Using my Virgin.net email

      You just continue to use the Virgin settings (ie their POP and SMTP). You only need the Sky settings if you are using your Sky email address. You can't mix the two and you can't use Sky Email as a host for your Virgin email, you will have to continue to have access to the Virgin email system.

    4. #3
      abb16ott's Avatar
      abb16ott is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Mar 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Using my Virgin.net email

      That's odd because I can receive at the moment but not send using my virgin settings?

      Do I have to change the ports or something?

    5. #4
      dms05's Avatar
      dms05 is offline Sky User Beta tester
      Exchange: 0151
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Dec 2007
      Location
      Wirral
      Posts
      1,694
      Thanks
      12
      Thanked 52 Times in 50 Posts

      Re: Using my Virgin.net email

      I'm assuming you are connected to the Internet using Sky Broadband. That only connects you to the Internet. Your email is a service provided by an Email Server - this may be a sky.com address in which case it's a Sky email server or it could be Virgin or any number of others. In my case my email service is provided by a 3rd party and I enter their email server details, nothing to do with sky.com.

      The problem may be Virgin only allow their POP service if you connect to the Internet through Virgin. I don't know, and suggest you ask Virgin.

      I personally can send from Sky Broadband using my sky email address, a 3rd party email address, a GMail address and a Yahoo email address.

    6. #5
      PaulSky's Avatar
      PaulSky is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2007
      Location
      Essex
      Posts
      4,202
      Thanks
      0
      Thanked 16 Times in 16 Posts

      Re: Using my Virgin.net email

      You will probably find you have to send through the Sky SMTP servers as a lot of ISPs do not allow email to be sent through their servers from outside of their own network.

    7. #6
      abb16ott's Avatar
      abb16ott is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Mar 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Using my Virgin.net email

      Ok Thanks so would it be smtp.sky.com or the one something like smtp.tools.sky.com ?


      Thanks

    8. #7
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: SSRAD
      Broadband ISP: NOWTV Fab Fibre
      Router: NOWTV Hub 2
      Sky TV: NowTV
      Join Date
      Apr 2007
      Location
      Peasedown St. John, Bath
      Posts
      9,379
      Thanks
      4
      Thanked 122 Times in 121 Posts

      Re: Using my Virgin.net email

      smtp.sky.com was turned off beginning of the year so it has to be smtp.tools.sky.com with port 465 opened in outlook and SSL encryption turned on
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    9. #8
      abb16ott's Avatar
      abb16ott is offline Sky User Member
      Exchange:
      Broadband ISP: Not on Sky
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Mar 2008
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Using my Virgin.net email

      Quote Originally Posted by IAmNotTheEnemy View Post
      smtp.sky.com was turned off beginning of the year so it has to be smtp.tools.sky.com with port 465 opened in outlook and SSL encryption turned on
      Ok Many thanks - I will giove it a whirl 2nite.


      Cheers for your help!!

    10. #9
      Johnny7's Avatar
      Johnny7 is offline Sky User Beta tester
      Exchange: High Wycombe (SMHY)
      Broadband ISP: Plusnet Fibre
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Sep 2006
      Location
      High Wycombe
      Posts
      131
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Using my Virgin.net email

      # abb16ott

      mail.virgin.net is the server for both send and receive if you want to use Virgin - port 110 incoming and 25 outgoing.

      You will need to setup authentication using your Virgin username, (the bit of your email address before the @), and your Virgin password.

      I have no problem using Virgin account via Sky BB.

      john
      John in High Wycombe

    11. #10
      MKbob's Avatar
      MKbob is offline Sky User Member
      Exchange: 01908
      Broadband ISP: Base
      Router: Sagem F@ST 2504
      Sky TV:
      Join Date
      Feb 2008
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Using my Virgin.net email

      You can receive e-mails from any e-mail pop service by adding an account and filling in the pop details in your client(outlook, Thunderbird etc.), to send you have to use the ISP's smtp server.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION