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    Can receive e-mail into outlook 2002 but not send

    This is a discussion on Can receive e-mail into outlook 2002 but not send within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I am unable to send e-mail from Outlook but I can receive. I reset my settings as the advice on ...

    1. #1
      sharonann's Avatar
      sharonann is offline Sky User Member
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      Can receive e-mail into outlook 2002 but not send

      I am unable to send e-mail from Outlook but I can receive. I reset my settings as the advice on this forum to pop.tools.sky.com to receive and left the old setting as smtp.sky.com and have been able to send ok with that up until recently when they have now closed down the old settings. When I insert smtp.tools.sky.com I cannot send only receive, has anyone any ideas.


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    3. #2
      moleman's Avatar
      moleman is offline Sky User Member
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      Re: Can receive e-mail into outlook 2002 but not send

      You probably need SP3 for Office XP, you can get it here
      Alternatively you may prefer to apply for a Skyuser SMTP account. See this post

    4. #3
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      PaulSky is offline Sky User Member
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      Re: Can receive e-mail into outlook 2002 but not send

      Have you turned on ssl for the smtp server and changed the port number? Also have you told it the log in details including the @sky.com part of the user name?

     

     

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