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    receiving emails from my Plusnet account

    This is a discussion on receiving emails from my Plusnet account within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Originally Posted by Isitme Yes, all you have to change really is the Outgoing server and Advanced. The server boxes ...

    1. #11
      xblade's Avatar
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      Re: receiving emails from my Plusnet account

      Quote Originally Posted by Isitme View Post
      Yes, all you have to change really is the Outgoing server and Advanced.

      The server boxes should read
      Incoming mail server (pop3) - mail.plus.net
      Outgoing mail server(SMTP) - smtp.tools.sky.com

      On the 'More settings' Advanced Incoming server(pop3): 110
      Outgoing server(SMTP):465
      and tick box 'This server requires an encrypted connection'

      This should take care of your Plusnet account. Have a look here for general tips-
      http://www.skyuser.co.uk/forum/sky-e...ns-so-far.html
      Sorry about this but still having problems with setup

      I manage to logon to incoming server, but it does not want to send a test email.
      Also when I tick box 'This server requires an encrypted connection', then it does not logon at all

      I have checked on the Plusnet server details and the only thing that I see is different is the SMTP details ie I enter Sky's instead

      I have had a look at the link you gave me, but I had already seen that page.
      I thought there was another link of how to setup 'outside' email accounts, but cannot find it

      Any thoughts
      Thanks
      Simon


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    3. #12
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      Re: receiving emails from my Plusnet account

      What version of outlook are you using? You need the latest service pack if 2002 or 2003.
      SP3 Office XP/2002
      SP3 Office 2003

    4. #13
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      Re: receiving emails from my Plusnet account

      Quote Originally Posted by moleman View Post
      What version of outlook are you using? You need the latest service pack if 2002 or 2003.
      SP3 Office XP/2002
      SP3 Office 2003
      I am using outlook 2007 and have the latest office updates

      I am sure I am missing a setting somewhere, but unsure
      thanks

    5. #14
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      Re: receiving emails from my Plusnet account

      Have you enabled POP in your sky/google account? Strangely you need pop enabled to use the SMTP server.

    6. #15
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      Re: receiving emails from my Plusnet account

      Quote Originally Posted by moleman View Post
      Have you enabled POP in your sky/google account? Strangely you need pop enabled to use the SMTP server.
      yep, and treble checked

    7. #16
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      Re: receiving emails from my Plusnet account

      Here's a link to the Outlook 2007 setup instructions. Also you could try the UnlockCaptcha
      Last edited by moleman; 20-02-08 at 01:18 AM.

    8. #17
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      Re: receiving emails from my Plusnet account

      Quote Originally Posted by xblade View Post
      I thought there was another link of how to setup 'outside' email accounts, but cannot find it
      Sky.com - Sky Help Centre>Sky Online

      john
      John in High Wycombe

    9. #18
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      Re: receiving emails from my Plusnet account

      Hi
      If there is someone else who has setup their email (hopefully outlook) client to receive emails from via a Plusnet account, could they please reply to me. Ta

      I am at a complete loss at present and getting more confused by the minute!!

      Thanks

    10. #19
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      Re: receiving emails from my Plusnet account

      What antivirus/spam app are you using if any?

      Some act as a proxy server between you and your ISP.

    11. #20
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      Re: receiving emails from my Plusnet account

      Quote Originally Posted by Simon View Post
      What antivirus/spam app are you using if any?

      Some act as a proxy server between you and your ISP.
      HI Simon
      Not quite sure what you mean, but I use AVG and adaware
      thnks

     

     
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