POP3 error message from outlook

[NewsreadeR]

You may be best trying other options then like AUTHSMTP at £14 or $15 with DYNDNS

http://www.skyuser.co.uk/forum/sky-e...ry-2008-a.html

That way you should be able to use any Email address that you register with. Just a suggestion. Your call.

Not ideal, but better than relying on Sky to provide email. Who wants a @sky.com email addy anyway? I don't. Especially if I later decide to move.

[eyemdee]

Unable to logon to the server using Secure Password Authentication. Account: 'pop.tools.sky.com', Server: 'pop.tools.sky.com', Protocol: POP3, Server Response: '-ERR not supported w40pf309351ugc.0', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

Not seen that one before! Do you have another email account anywhere that you can set up to test whether it is a setup problem with your Outlook Express?

Ideally it needs to be one using port 995 for POP so it might be an idea to open another account with Gmail and see if that works with your OE.

If it is your OE at fault I would suspect the only option is a reinstall!

[NewsreadeR]

Another thing to try, turn any software firewalls off briefly?

[jonny1310]

in the security settings in outlook there should be a box for secure:try to untick Requires Secure Password Authentication in the login information in outlook.
have you tryed unlocking captcha

[darren_skybbtech]

Make sure that you have checked Log in using secure password, it is something like that, usually this works.

[jonny1310]

sometimes when u tick this box it does not work hence the error message:Unable to logon to the server using Secure Password Authentication.

[moleman]

d_craig2: I agree with eyemdee

Not sure but I think you need to upgrade Outlook to SP3 so she might not have been far wrong.

You need SP3, get it HERE.