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    e mail log in

    This is a discussion on e mail log in within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; please can anyone help. changed from virgin to sky in december, but have been unable to access e mail on ...

    1. #1
      bloodyhippie's Avatar
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      e mail log in

      please can anyone help. changed from virgin to sky in december, but have been unable to access e mail on sky. i can log in to sky.com without any problem, but when i click on e mail, i just keep getting a box telling me i am being redirected to an insecure site. if i click on yes i just get the same box back. i have also tried to access through outlook express, but only get error reports. as i now have no access to e mail, any help would be appreciated. (i have already spent an hour on the phone to sky technical, waste of time).


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    3. #2
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      Re: e mail log in

      Sounds more like an issue on the pc browser settings than a sky issue as your browser is not allowing the redirect to happen. Have you tried going into IE, tools, internet options and resetting all your security levels to default?
      Also clear your temp internet files and cookies in case something has locked up there. Do you run a firewall at all?
      Last edited by PaulSky; 01-02-08 at 07:08 AM.

    4. #3
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      Re: e mail log in

      you have to say yes to the unsecure site bit, its just google mail and the way it works..it should eventually go into your inbox...nothing to worry about there
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #4
      PaulSky's Avatar
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      Re: e mail log in

      Bit of annoying multiple re-direct more than anything, some browsers don't seem to like it though.

    6. #5
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      Re: e mail log in

      i know, IE7 seems ok with it, i only ever have to click once but cant comment for other users...
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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