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    Outlook accounts

    This is a discussion on Outlook accounts within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi all. New member here. This has been a great site for me in setting up my broadband, many thanks ...

    1. #1
      Davyred's Avatar
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      Outlook accounts

      Hi all.

      New member here. This has been a great site for me in setting up my broadband, many thanks for the info.

      My problem is this.

      Our sky account is in my wifes name, so that, even though I've set up an additional email for myself, every email people receive from myself comes up with my wifes email address.

      Is there anyway to change this?

      Many thanks


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    3. #2
      PaulSky's Avatar
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      Re: Outlook accounts

      How are you sending the emails? Is it through the webmail portal and if so are you logged in on your account?

    4. #3
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      Re: Outlook accounts

      I can send mails through accessing sky, but if I try to send using outlook, the recipient gets an email with my wifes email address on it.

    5. #4
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      Re: Outlook accounts

      you have to set up a completely different account in Outlook using your logins that you use in the portal...using your master account but changing the reply address won't work...
      -------------------------------------------



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    6. #5
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      Re: Outlook accounts

      Quote Originally Posted by IAmNotTheEnemy View Post
      you have to set up a completely different account in Outlook using your logins that you use in the portal...using your master account but changing the reply address won't work...
      I've tried that and I got this message....

      The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'Davyredftm@sky.com'. Subject 'test', Account: 'pop.tools.sky.com', Server: 'smtp.tools.sky.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first j33sm8063ugc.63', Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

    7. #6
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      Re: Outlook accounts

      Your email account is not setup properly, you need to be using the correct ports for SSL etc.
      Sky.com - Sky Help Centre>Sky Online

    8. #7
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      Re: Outlook accounts

      Quote Originally Posted by PaulSky View Post
      Your email account is not setup properly, you need to be using the correct ports for SSL etc.
      Sky.com - Sky Help Centre>Sky Online
      Thats fantastic, I hadn't configured the ports.

      Many thanks for the help.

    9. #8
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      Re: Outlook accounts

      You're welcome, saves call to the helpline lol

     

     

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