Results 1 to 8 of 8
Outlook accounts
This is a discussion on Outlook accounts within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi all. New member here. This has been a great site for me in setting up my broadband, many thanks ...
LinkBack URL
About LinkBacks- 28-01-08, 06:55 AM #1
Sky User Member
Exchange:Broadband ISP: MaxRouter: Netgear V2 DG934GSky TV:- Join Date
- Jan 2008
- Posts
- 6
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Outlook accounts
Hi all.
New member here. This has been a great site for me in setting up my broadband, many thanks for the info.
My problem is this.
Our sky account is in my wifes name, so that, even though I've set up an additional email for myself, every email people receive from myself comes up with my wifes email address.
Is there anyway to change this?
Many thanks
Advertisement- 28-01-08, 08:13 AM #2
Sky User Member
Exchange:Broadband ISP: MaxRouter: Netgear V1 DG834GTSky TV: Sky Basic
- Join Date
- Sep 2007
- Location
- Essex
- Posts
- 4,202
- Thanks
- 0
- Thanked 16 Times in 16 Posts
Re: Outlook accounts
How are you sending the emails? Is it through the webmail portal and if so are you logged in on your account?
- 28-01-08, 08:15 AM #3
Sky User Member
Exchange:Broadband ISP: MaxRouter: Netgear V2 DG934GSky TV:
- Join Date
- Jan 2008
- Posts
- 6
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Re: Outlook accounts
I can send mails through accessing sky, but if I try to send using outlook, the recipient gets an email with my wifes email address on it.
- 28-01-08, 10:03 AM #4
Sky User Member
Exchange: SSRADBroadband ISP: NOWTV Fab FibreRouter: NOWTV Hub 2Sky TV: NowTV- Join Date
- Apr 2007
- Location
- Peasedown St. John, Bath
- Posts
- 9,379
- Thanks
- 4
- Thanked 122 Times in 121 Posts
Re: Outlook accounts
you have to set up a completely different account in Outlook using your logins that you use in the portal...using your master account but changing the reply address won't work...
-------------------------------------------
Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
- 28-01-08, 01:38 PM #5
Sky User Member
Exchange:Broadband ISP: MaxRouter: Netgear V2 DG934GSky TV:
- Join Date
- Jan 2008
- Posts
- 6
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Re: Outlook accounts
I've tried that and I got this message....
Originally Posted by IAmNotTheEnemy 
The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'Davyredftm@sky.com'. Subject 'test', Account: 'pop.tools.sky.com', Server: 'smtp.tools.sky.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a STARTTLS command first j33sm8063ugc.63', Port: 25, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
- 28-01-08, 01:41 PM #6
Sky User Member
Exchange:Broadband ISP: MaxRouter: Netgear V1 DG834GTSky TV: Sky Basic
- Join Date
- Sep 2007
- Location
- Essex
- Posts
- 4,202
- Thanks
- 0
- Thanked 16 Times in 16 Posts
Re: Outlook accounts
Your email account is not setup properly, you need to be using the correct ports for SSL etc.
Sky.com - Sky Help Centre>Sky Online
- 28-01-08, 02:06 PM #7
Sky User Member
Exchange:Broadband ISP: MaxRouter: Netgear V2 DG934GSky TV:
- Join Date
- Jan 2008
- Posts
- 6
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Re: Outlook accounts
Thats fantastic, I hadn't configured the ports. Originally Posted by PaulSky
Many thanks for the help.
- 28-01-08, 02:27 PM #8
Sky User Member
Exchange:Broadband ISP: MaxRouter: Netgear V1 DG834GTSky TV: Sky Basic
- Join Date
- Sep 2007
- Location
- Essex
- Posts
- 4,202
- Thanks
- 0
- Thanked 16 Times in 16 Posts
Re: Outlook accounts
You're welcome, saves call to the helpline lol
Reply With Quote
