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    Hiding Sky Mail Details

    This is a discussion on Hiding Sky Mail Details within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; We use a domain to make our mail look like it's come from somewhere else but no matter what I ...

    1. #1
      Kyuuketsuki's Avatar
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      Hiding Sky Mail Details

      We use a domain to make our mail look like it's come from somewhere else but no matter what I do, apparently because of the way Sky does it's mail system, our base (Sky) email details are still visible.

      Currently the way I have Outlok configured is:

      E-Mail Address: me@mydomain.org.uk
      User name: me@sky.com
      Reply E-Mail: me@mydomain.org.uk (under more settings).

      When I send to another client (at least using Outlook) it clearly says it is from my sky address ... no other ISP I have ever been with this has this issue.

      Anyone know of any solution?

      Kyu


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    3. #2
      richone54's Avatar
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      Re: Hiding Sky Mail Details

      afraid thats a "feature" of the new system, no way round it that i know of

    4. #3
      Saturday's Avatar
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      Re: Hiding Sky Mail Details

      Quote Originally Posted by Kyuuketsuki View Post
      Anyone know of any solution?
      When the email system moved across to Google, Sky left their old smtp.sky.com server active. If you use this in the SMTP field in Outlook then you should find that the emails now appear "correctly". At least they do for me - I've just tested it to be sure.

      How long this SMTP server will stay active for I've no idea.

    5. #4
      IWasNotTheEnemy's Avatar
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      Re: Hiding Sky Mail Details

      being turned off month end i believe...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    6. #5
      NewsreadeR's Avatar
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      Re: Hiding Sky Mail Details

      Moved to Email forum.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    7. #6
      reddwarfcrew's Avatar
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      Re: Hiding Sky Mail Details

      Quote Originally Posted by IAmNotTheEnemy View Post
      being turned off month end i believe...
      Anychance SkyUser can put pressure on this not happening as I do the same and i dont want it to have skymail address appearing when i'm sending from my own domain name.

      Otherwise i'll have to upgrade my domain to include email

    8. #7
      IWasNotTheEnemy's Avatar
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      Re: Hiding Sky Mail Details

      its all going ahead im afraid so looks like users'll have to pay unfortunately...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    9. #8
      PaulSky's Avatar
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      Re: Hiding Sky Mail Details

      Officially the old servers are being de-commissioned on 4th Febuary, at this point all users not on the new server setup will no longer have POP/ SMTP email access.

    10. #9
      Alan b's Avatar
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      Re: Hiding Sky Mail Details

      I except this forum will see a load of "why jas my email stopping working" questions from that date..

    11. #10
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      Re: Hiding Sky Mail Details

      Quote Originally Posted by PaulSky View Post
      Officially the old servers are being de-commissioned on 4th Febuary, at this point all users not on the new server setup will no longer have POP/ SMTP email access.
      Hi folk,

      I've been trying to help a friend get their sky email working ( they've just got Sky, it's their first broadband setup, and it isn't receiving mail despite logging to the POP server OK... ), and this sounds like something it would be useful for me to understand on general principle ( though it may not be the root cause of my problems ). Are the details of this changeover ( i.e. what is 'the new server setup' as opposed to the 'old server setup' ? ) summarised in a thread somewhere ? Searching doesn't seem to be working for me on this site, I just get a blank page for anything I put in.

      Thanks,
      MdeR

     

     
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