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    All my incoming mail is in googles SPAM folder

    This is a discussion on All my incoming mail is in googles SPAM folder within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Over the last weekend I suddenly stopped receiving emails. Even ones I sent my self from my work email system. ...

    1. #1
      KevinBenstead's Avatar
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      All my incoming mail is in googles SPAM folder

      Over the last weekend I suddenly stopped receiving emails. Even ones I sent my self from my work email system.

      I've been using POP since the switch over to Google mail (and before) and had not changed anything. It's not that i'm against Webmail it's just I prefer outlook I can do so much more with it.

      Any way toinight having not had any mail delivered AGAIN I logged onto the google webmail portal and discovered I had a significant number (about 20) of emails in a SPAM folder. Outlook can't get to that folder so my only option is to log onto google and mark all the SPAM as no spam so it gets put back in my inbox so i can use POP to download it.

      Any suggestions as to how to turn off Googles SPAM filter so I (that is me, not some arbitary choice by a system admin that does not know what I need from my email) can filter out the mails I want or don't want.

      Any advice appreciated


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    3. #2
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      Re: All my incoming mail is in googles SPAM folder

      I too would be interested to learn if it is possible to turn the spam filter off as I'm checking my e mail with outlook express then having to go on line to check if anything is caught in the spam filter.

      Don't know why, but this week the spam filter has been catching legitimate e mails from sources that have been sending me e mails for ages.

      Thanks for any advice.

    4. #3
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      Re: All my incoming mail is in googles SPAM folder

      in outlook can you not subscribe to the junk IMAP folder?

    5. #4
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      Re: All my incoming mail is in googles SPAM folder

      You cannot turn off the junk filter on google.

    6. #5
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      Re: All my incoming mail is in googles SPAM folder

      That is a pity because I am also having previously allowed email going into the spam box recently.

      It is very annoying.

      I have to check the spam box several times a day now.

    7. #6
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      Re: All my incoming mail is in googles SPAM folder

      At least you can looged into to check. I haven't been able to get in for a month or so now.

    8. #7
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      Re: All my incoming mail is in googles SPAM folder

      It may just be google tweaking something or trying something new, may be worth looking at the google groups
      Gmail Help Discussion | Google Groups

    9. #8
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      Re: All my incoming mail is in googles SPAM folder

      Thanks for the Paul, I have managed to get in with this link which I tweaked to include the Sky settings.

      https://mail.google.com/a/sky.com/mail/?ui=1

    10. #9
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      Re: All my incoming mail is in googles SPAM folder

      I've had the same situation - bits of mail being routed into the spam folders...

      is there really no way to get these downloaded?

    11. #10
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      Re: All my incoming mail is in googles SPAM folder

      Even though I repeatedly go into the spam folder in sky.com and indicate that mail from a particular domain is not spam, it continues to mark some emails from this domain as spam.

      I am fed up with the incompetence.

     

     
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