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Email Problems Today
This is a discussion on Email Problems Today within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; OH Well theres a surprise a help desk that does not know what is going on or how long something ...
- 19-01-08, 06:08 PM #11
Re: Email Problems Today
OH Well theres a surprise a help desk that does not know what is going on or how long something is going on for. - I think they messed up somewhere but the idiot I spoke to initially would not listen to me preferring to talk in script becuase that was the only english she knows.....
Advertisement- 19-01-08, 07:08 PM #12
Re: Email Problems Today
and im sure calling people idiots is really gonna make them wanna help you...
http://mail.google.com <- sign up there for a normal one...-------------------------------------------
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- 20-01-08, 07:31 PM #13
Re: Email Problems Today
You know you are right calling them idiots is not nice - but anger does that to a person - ignorent is probably the correct word as the person i spoke to would not listen to me when I told them what stage i was on they made me step back six steps (in their script) and made me go through it again..... and then told me I was using outlook express when they had just taken me through the steps for Outlook - Yep, they were not idiots..... They just wanted to waste my time by not bothering to listen to me.
However the second person i spoke too was fantastic - so there
What I have come to expect from sky - short punctual with their words and succinct and correct answers - not like the first person who wasted 40 minutes of my time - interestingly I rang the same place???? Who would have thought it. So they are not all idiots
I just hope she don't fall into this as the great man once said:
“Your intelligence is measured by those around you; if you spend your days with idiots you seal your own fate.”
Or even better
“Since light travels faster than sound, people appear bright until you hear them speak.”
It is a good job the last person I spoke to follows Michael jordan in thinking:
Talent wins games, but teamwork and intelligence wins championships.
Or better
Intelligence is the ability to avoid doing work, yet getting the work done”
She certainly proved it to me by helping me out in 62 secondsLast edited by tetrakm; 20-01-08 at 07:38 PM.
- 20-01-08, 07:39 PM #14
Re: Email Problems Today
well, i cant speak to tier 1 - some are good and some arent so good....
cst are great!! lol-------------------------------------------
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