Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Resetting Sky password

    This is a discussion on Resetting Sky password within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; I migrated to Sky from Pipex a couple of days ago. Broadband connection was no problem but I am having ...

    1. #1
      Alanskyuser's Avatar
      Alanskyuser is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Dec 2007
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Resetting Sky password

      I migrated to Sky from Pipex a couple of days ago. Broadband connection was no problem but I am having difficulty setting up my email. I prefer to use POP email rather than web based email and set up a new Outlook account with no problem, so I thought. Discovered I was able to send but not receive POP email. Tried to Log in to "My Sky" to set up web based email but my login failed incorrect user name and or password. Tried to reset but to no avail failed every time.

      Rant on

      Phoned Sky support, got cut off twice, and went through resetting of password again same result. Upshot is they said they would need to pass this on to a higher level and would "write" to me when the problem has been resolved. Have I done the right thing switching to Sky I ask myself! Here we are in 2007 and it appears it's going to take days to reset a password! Is this the level of support I can expect from Sky?

      Rant off



    2. Advertisement
    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
      Exchange:
      Broadband ISP: Sky Broadband Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,091
      Thanks
      20
      Thanked 53 Times in 48 Posts

      Re: Resetting Sky password

      .
      Moved to email forum
      .

    4. #3
      Alan b's Avatar
      Alan b is offline Sky User Member
      Exchange:
      Broadband ISP: Unlimited
      Router: Netgear V2 DG934G
      Sky TV: 2 x Sky+ HD
      Join Date
      Sep 2006
      Posts
      4,205
      Thanks
      18
      Thanked 58 Times in 54 Posts

      Re: Resetting Sky password

      Quote Originally Posted by Alanskyuser View Post
      Have I done the right thing switching to Sky I ask myself!
      If your broadband works without any problems then yes you have. A lot of people have had various problems with their email and like you have not been able to get it working. There are alternatives out there, Hotmail and Gmail that are probably more reliable anyway.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION