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    Sender address [xxx@sky.com] found on high spam probability list

    This is a discussion on Sender address [xxx@sky.com] found on high spam probability list within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Been with Sky for all of three days and after managing to set up various email accounts for my family ...

    1. #1
      taylormuk's Avatar
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      Sender address [xxx@sky.com] found on high spam probability list

      Been with Sky for all of three days and after managing to set up various email accounts for my family I now stumble upon the next problem.

      I have started to get the following rejection emails ...


      This is an automatically generated Delivery Status Notification

      Delivery to the following recipient failed permanently:

      <recipientAddress>

      Technical details of permanent failure:
      PERM_FAILURE: SMTP Error (state 13): 554 5.7.1 Service unavailable; Sender address [<myAddress>@sky.com] found on high spam probability list


      The message appears to come from mailer-daemon@googlemail.com How do I fix this ?


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      Re: Sender address [xxx@sky.com] found on high spam probability list

      i thought from the header is was a xxx (smut) address

      sorry i cannot help

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      Re: Sender address [xxx@sky.com] found on high spam probability list

      Quote Originally Posted by taylormuk View Post
      How do I fix this ?
      Log in to Skoogle and report these errors messages as 'not spam' perhaps ?

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      Re: Sender address [xxx@sky.com] found on high spam probability list

      Quote Originally Posted by taylormuk View Post
      Been with Sky for all of three days and after managing to set up various email accounts for my family I now stumble upon the next problem.

      I have started to get the following rejection emails ...


      This is an automatically generated Delivery Status Notification

      Delivery to the following recipient failed permanently:

      <recipientAddress>

      Technical details of permanent failure:
      PERM_FAILURE: SMTP Error (state 13): 554 5.7.1 Service unavailable; Sender address [<myAddress>@sky.com] found on high spam probability list


      The message appears to come from mailer-daemon@googlemail.com How do I fix this ?
      Are you getting this message from everyone you send an email to or just a particular address?
      .

      .
      Sky Email Help
      Skoogle Webmail Portal
      Skoogle Account Unlock Page
      Skoogle Tips & Solutions from Skyuser



      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
      www.google.com/a - Choose Google Apps for your domain -
      Email, Calendar, Docs, Website.

      You could also try one of these 12 free email services:


    6. #5
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      Re: Sender address [xxx@sky.com] found on high spam probability list

      Quote Originally Posted by the_sky_goat View Post
      Are you getting this message from everyone you send an email to or just a particular address?
      It seems to be just a particular address. Unfortunately that one address is my work email address. I'm a small cog in a mighty American corporation and looks like the spam filters are a little over zealous.

      Searching on Skoogle (as it seems to be called here) ...

      "This bounce message was not caused by Gmail. Some organizations, such as SpamCop and Sorbs, keep track of email spam to help email providers and ISPs to prevent spam from being delivered to their users.
      Occasionally, Gmail is listed by these services because we don't reveal the IP address of our users, as part of our ongoing effort to protect every user's privacy. Unfortunately, this can cause delivery problems for Gmail messages because some email providers and ISPs reject all messages sent from domains listed on SpamCop and Sorbs.

      We take every measure to ensure that valid messages are delivered. To help us track this issue, please send us the full headers of the affected message."


      This could be the underlying problem (again from Gmail) ...

      Why don't you reveal users' IP addresses?
      Protecting our users' privacy is something we take very seriously. Personal information, including someone's exact location, can be gathered from someone's IP address, so Gmail doesn't reveal this information in outgoing mail headers. This prevents recipients from being able to track our users, or uncover what may be potentially sensitive personal information.

      Don't worry -- we aren't enabling spammers to abuse the system by not revealing IP addresses. Gmail uses many innovative spam filtering mechanisms to ensure that spammers have a difficult time sending bulk emails that arrive in users inboxes.


      I'll contact my companies email support team on Monday to see if anything can be done on their end.

     

     

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