Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Can't get into Sky Email

    This is a discussion on Can't get into Sky Email within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hi I'm a newbie to Sky BB and this forum. My BB and account went live on 20th Nov. but ...

    1. #1
      HBrian P's Avatar
      HBrian P is offline Sky User Member
      Exchange: 01235
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Can't get into Sky Email

      Hi
      I'm a newbie to Sky BB and this forum. My BB and account went live on 20th Nov. but when I try to log in to Sky.com/tools i get the following message

      ************************************************** ***

      We're Sorry

      We have identified a problem with the set up of your Sky Email account. This should be resolved in the next few days so please try to login again in three days we are sorry for any inconvenience.

      ************************************************** **

      This has been the case for a week now.
      Is there an email address at Sky where I can ask for this to be resolved?
      Sorry if this is a dumb question. Any help will be much appreciated.
      Thanks, Brian.


    2. Advertisement
    3. #2
      the_sky_goat's Avatar
      the_sky_goat is offline Sky User Member
      Exchange: 01243
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Location
      West Sussex
      Posts
      636
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Can't get into Sky Email

      Hi Brian,

      Can I suggest that seeing as you are new to Sky BB you get yourself set up with an email address that is independent of Sky - such as gmail or yahoo.

      As for Sky email, if you really need it to work I'm afraid you'll probably just have to wait. Or you could try phoning them (eeek!)
      .

      .
      Sky Email Help
      Skoogle Webmail Portal
      Skoogle Account Unlock Page
      Skoogle Tips & Solutions from Skyuser



      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
      www.google.com/a - Choose Google Apps for your domain -
      Email, Calendar, Docs, Website.

      You could also try one of these 12 free email services:


    4. #3
      HBrian P's Avatar
      HBrian P is offline Sky User Member
      Exchange: 01235
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      7
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Can't get into Sky Email

      Thanks I do have a gmail email address but Sky said they would email me at the Sky address.....guess I'll just have to wait until it sorts itself out.....can't face phoning Sky.......Cheers, Brian.

    5. #4
      the_sky_goat's Avatar
      the_sky_goat is offline Sky User Member
      Exchange: 01243
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Location
      West Sussex
      Posts
      636
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Can't get into Sky Email

      A very good idea! For what it's worth I have been on Sky for about a year, and the first message they ever sent me via email was a notice at the start of this month to say that their email system was changing. Since then I've had nothing.

      Once it is working properly you can set your gmail account to go and fetch any emails they send you.

      Good luck!
      .

      .
      Sky Email Help
      Skoogle Webmail Portal
      Skoogle Account Unlock Page
      Skoogle Tips & Solutions from Skyuser



      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
      www.google.com/a - Choose Google Apps for your domain -
      Email, Calendar, Docs, Website.

      You could also try one of these 12 free email services:


     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION