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    Email and Forum Notifications

    This is a discussion on Email and Forum Notifications within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Just wondering if anyone else had had the same problem. I'm an active member of a Phpbber forum, and as ...

    1. #1
      KevMaverick's Avatar
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      Email and Forum Notifications

      Just wondering if anyone else had had the same problem. I'm an active member of a Phpbber forum, and as such I like to receive notifications of any new posts by email. On my previous email account on my old ISP I used to get them without a problem. Now I've changed to Sky email I don't get any at all now.

      All other mail reaches me correctly whatever the source. I only use the POP email and am currently using Mozilla thunderbird on both Vista and XP PC's.

      Can anyone help?


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    3. #2
      Alan b's Avatar
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      Re: Email and Forum Notifications

      Have you checked your spam filters incase these thread notifications are ending up there ?

    4. #3
      KevMaverick's Avatar
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      Re: Email and Forum Notifications

      Thanks Alan b,

      I am trying to find out about the spam filters, but I'm not sure where I should be looking. I'm not sure if the problem lies with the Sky email, or with Thunderbird itself.

      Strangely, I DO get one email per 24 hours from the forum, then none after that. If I also send the mail to another POP mail services (Fastmail) I do receive ALL my emails, but obviously I'd rather stick with just my Sky email if possible.

    5. #4
      Alan b's Avatar
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      Re: Email and Forum Notifications

      Are you able to log and read you email online via Sky.com, if so have a look at the spam folder to see if they are in there. I wouldn't have thought Thunderbird is the problem as I use it and I never have a problem with mail ending up where it shouldn't be and I get a lot of mail.

     

     

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