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    hoppy

    This is a discussion on hoppy within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Re Sky E Mail Changover i am able to recieve E Mails, but unable to send any E mails on ...

    1. #1
      ronald hopkins's Avatar
      ronald hopkins is offline Sky User Member
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      hoppy

      Re Sky E Mail Changover i am able to recieve E Mails, but unable to send any E mails on Outlook Express meesage keeps appearing
      *Host SMTP could not be found,verify you have entered ETC

      *The host POP3 could not be found ETC
      Would appreciate any help


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    3. #2
      PaulSky's Avatar
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      Re: hoppy

      Have you followed the documented instructions to change the servers to tools.sky.com and then turned on SSL encryption, anabled the correct port and also enabled POP via email and tools, settings?

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      Re: hoppy

      What smtp server are you using as it sounds as though you are using the wrong one.

    5. #4
      ronald hopkins's Avatar
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      hopppy

      Since SKY E mail changeover i am able to recieve E mails on SKY and OUTLOOK but am unable to send,Ive contacted SKY via the Web and recieved acknowledgment,i'v rung their 0870 no twice (45mins and 16 mins with no joy) i get a message on OUTLOOK saying Host SMTP could not be found--------
      HOST POP 3 could not be found-------
      I'v reset the settings as per instructions numourous times with same result, can anyone help or is it a case of waiting for Sky.

    6. #5
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      Re: hopppy

      Why not answer the questions asked in your originial thread on the exact same subject?
      http://www.skyuser.co.uk/forum/sky-e...922-hoppy.html

    7. #6
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      Re: hopppy

      Threads merged to keep all the information about the problem together.

      ronald hopkins please don't start new threads unnecessarily as it just makes it harder for people to help you with your problem.
      Adam

     

     

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