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    Email Problem

    This is a discussion on Email Problem within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Hello everyone, just joined. We have just got Sky broadband and have set up the email, with my husband being ...

    1. #1
      kimc's Avatar
      kimc is offline Sky User Member
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      Email Problem

      Hello everyone, just joined.

      We have just got Sky broadband and have set up the email, with my husband being the account holder and me an additional user. I set the email up so his emails download to his PC and mine to my PC. All seemed to go well with mine, sent a test email from hotmail to see if it worked, and it did. Did the same with hubby's and also sent test email which came through to his no problem. However, a few minutes later, the same email came through mine to his addy! We have different usernames and passwords and different email addys. I have never encountered this problem before, it always worked ok with previous ISP.
      Any help with this would be much appreciated

      Kim


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    3. #2
      allen's Avatar
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      Re: Email Problem

      Sounds like you may be using the "old" Sky email system.

      If so, rather than trying to sort this, it might be better to get on the new "Skoogle" system Sky are offering" if you can.

      Plenty of help on that subject here

    4. #3
      kimc's Avatar
      kimc is offline Sky User Member
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      Re: Email Problem

      Do you mean the google one? If so, that's the one we're using .......lol

    5. #4
      kimc's Avatar
      kimc is offline Sky User Member
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      Re: Email Problem

      This just gets better and better

      My domain email, which has it's own pop server (just used sky for the smtp) is also receiving mail from hubby's sky email account

      I've never known anything like it, what a shambles!

    6. #5
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      the_sky_goat is offline Sky User Member
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      Re: Email Problem

      If you are using Sky's SMTP server then the Sky server will overwrite the outgoing address with your Sky one as it leaves. The only way to change that it to go into the webmail, click on Mail Settings and add your domain account as the default account for sending.

      Of course doing this will lose you the ability to send as youname@sky.com via POP
      .

      .
      Sky Email Help
      Skoogle Webmail Portal
      Skoogle Account Unlock Page
      Skoogle Tips & Solutions from Skyuser



      Don't tie yourself to your ISP's email system

      www.gmail.com - free email service.
      www.google.com/a - Choose Google Apps for your domain -
      Email, Calendar, Docs, Website.

      You could also try one of these 12 free email services:


     

     

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