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This is a discussion on Sky Photos within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; Does anyone know how long it takes Sky to set this up once you register for it? I registered for ...
- 17-11-07, 10:15 AM #1
Does anyone know how long it takes Sky to set this up once you register for it?
I registered for it 2 days ago on the sky.com/tools page and ever since on that page is the following message: "Your Sky Photos account is being created; you will be able to access it shortly by logging in to sky.com/tools."
To me shortly would mean a few hours, or is that me being inpatient?
- 22-11-07, 10:14 PM #2
Re: Sky Photos
Received an email reply rom Sky support about this. As you can see below they make no mention of Sky Photos, only Sky email.
I decided to bite the bullet and phone them. Spoke to someone who quite obviously did not use English as their first language who proceeded to read me a scripted reply about the email service now working properly. I kept explaining over and over that my problem was not the email service but Sky photos but she kept repeating the same thing which meant, I'm ashamed to say, that I lost my temper. I eventually got to speak to a supervisor who again was little help and didn't instill confidence that it would be sorted.
What now? Spot the poorly typed email with mistakes below.
Dear Mr C*****,
Thank you for contacting Sky Broadband Technical Support.
We recently migrated all of our custo mers onto our new googlemail platform. Since the migration we have b een expereincing a few minor technical problems. These issues should now be resolved.
If you require any further assistance or your technical issues have not been resolved then please contact us on the telephone number provided below.
We apologise for any inconvenience th at this may have caused.
If you need further help or information, please reply to this email or contact us on 08705 515 515.
Sky Broadband Support
- 22-11-07, 10:58 PM #3
Re: Sky Photos
Why do you want Sky Photos?
Sky Email Help
Skoogle Webmail Portal
Skoogle Account Unlock Page
Skoogle Tips & Solutions from Skyuser
Don't tie yourself to your ISP's email system
www.gmail.com - free email service.
www.google.com/a - Choose Google Apps for your domain - Email, Calendar, Docs, Website.
You could also try one of these 12 free email services: