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    iPhone

    This is a discussion on iPhone within the Sky Email and Portal Log-in forums, part of the Sky Broadband help and support category; i had endless issues with setting up sky email on the iPhone...If you use the following instructions and then go ...

    1. #11
      DD2510's Avatar
      DD2510 is offline Sky User Member
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      Re: iPhone

      i had endless issues with setting up sky email on the iPhone...If you use the following instructions and then go back to your iPhone and use the settings that are quoted on here it should work no probs.. I have setup 2 iPhones this way with no probs.

      There is an account unlock page which may help you if you are getting repeated requests from your email client for your username and password. If you are sure your username and password are correct, and you still get repeated requests for your details then go to this page to reset your access. You must close your email client before you enter the page: https://www.google.com/a/sky.com/UnlockCaptcha - be aware that on this page your username does not need "@sky.com" at the end.


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    3. #12
      smudgerpugs's Avatar
      smudgerpugs is offline Sky User Member
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      Re: iPhone

      That did the trick - thanks for that RobertLT. It was driving me mad!

    4. #13
      madMARTYNmarsh's Avatar
      madMARTYNmarsh is offline Sky User Member
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      Re: iPhone

      Quote Originally Posted by RobertLT View Post
      Error setting up Sky e-mail account on mobile or PC - If you enter all details as specified by Sky but still get an error message that the Username or Password are incorrect it may be because it requires you to input the original password that was used when you set up your Sky Broadband / e-mail account.
      I had this problem as i could log in online and access e-mail using my new password but it would not accept the password when i tried to set it up on my iPhone. If you don't have your original password then contact Sky Broadband help and ask them to synchronize your sky e-mail with google mail (Sky email is hosted by Google mail). You should then be able to set up your e-mail address. I successfully used the IMAP settings on my iPhone. They didn't work with Outlook 2002 so i also enabled the POP settings and used them for accessing mail on my PC. I hope this helps all of you struggling with your settings.
      Good luck.



      Hi new forum member here, just a message to confirm this method worked straight away and saved me a major headache.

      Thanks for posting this method!

     

     
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